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Field Technical Support Engineer Jobs in Kota Bekasi, West Java

Technical Support Engineer (Survey)
By Sharpmapping At Muara Enim, Indonesia
Give Daily/Weekly Report to the Project Manager on site
Managing project finance on site (expense report)
At 1 least years' of technical support experience
Strong computer skills MS Office
years' of technical support experience
Help and support Project on site (Machine Guidance)
Technical Support Engineer Intern
By Moladin At Area DKI Jakarta, Indonesia
Collaborate with cross-functional teams to improve Moladin's product offerings
Manage and maintain internal technical documentation
Analyze data and provide insights to improve customer experience
Proven work experience as a Technical Support Engineer or similar role
Strong problem-solving and critical thinking skills
Experience with coding languages such as NodeJS and javascript
Technical Support Engineer Freelance
By Moladin At Area DKI Jakarta, Indonesia
Collaborate with cross-functional teams to improve Moladin's product offerings
Manage and maintain internal technical documentation
Analyze data and provide insights to improve customer experience
Proven work experience as a Technical Support Engineer or similar role
Strong problem-solving and critical thinking skills
Experience with coding languages such as NodeJS and javascript
Technical Support Engineer Jobs
By Glints At Indonesia
Experience with MX records and mail management.
Handle domain registration, DNS management, and delegation tasks for our clients.
Basic understanding of website management and data population.
Manage MX records and troubleshoot mail related issues.
Prior experience in a technical support role, preferably in a software company or digital agency.
Excellent communication and interpersonal skills.
Technical Support Engineer Jobs
By PT Menara Alfasemesta At Medan, Indonesia

Sebuah perusahaan distributor barang teknik yang memiliki cabang yang tersebar diseluruh Indonesia. Membuka peluang kerja: Technical Support Dengan syarat dan kwalifikasi sbb: - Pengalaman di bidang ...

Field Support Jobs
By NTT America Solutions, Inc. At Area DKI Jakarta, Indonesia
Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Demonstrated experience of Managed Services
Demonstrated experience required in Engineering function within a medium to large ICT organization
Demonstrated working knowledge of ITIL processes
Demonstrated experience working with vendors and/or 3rd parties
Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
Field Support Engineer Jobs
By NTT Ltd. At Sulawesi Selatan, Indonesia
Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Good presentation and reporting skills
Able to drawing using Visio or AutoCAD
Able to troubleshoot IT user problems
Able to test, analyze and physical problem for wireless and wired including fiber optic
CCNA / MS Office 365
Technical Field Officer Jobs
By Yayasan Bina Tani Sejahtera At Kupang, Indonesia
Experience to conduct farmers training, extension and accompaniment
Experience working with teams (internal) and also external partners
Computer skills (word, spreadsheet, power point, etc.) and web/internet literacy
Promote consumption of vegetables to farmers and their family members
Technical Field Officer : Placement Nusa Tenggara Barat or Nusa Tenggara Timur – Yayasan Bina Tani Sejahtera
To deliver part or all of these initiatives in Yayasan program:
Technical Support Engineer Jobs
By PT Menara Alfasemesta At Medan Area, Indonesia

Sebuah perusahaan distributor barang teknik yang memiliki cabang yang tersebar diseluruh Indonesia. Membuka peluang kerja Technical Support Dengan syarat dan kwalifikasi sbb: - Pengalaman di bidang ...

Technical Support Engineer Jobs
By Global Asia Sinergi At Area DKI Jakarta, Indonesia
Stay up-to-date with product knowledge, new features, and industry trends.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience in a technical support role, preferably supporting ITSM solutions.
Strong knowledge of ITSM tools
Excellent problem-solving skills and ability to analyze and troubleshoot technical issues.
Effective communication skills, both written and verbal, with the ability to explain technical concepts to non-technical clients.
Technical Support Engineer Jobs
By SoftwareSeni Indonesia At Daerah Istimewa Yogyakarta, Indonesia
A great understanding of how websites are put together using different content management systems (eg Wordpress, Squarespace, Wix etc)
Minimum 2+ years' experience of technical support experience.
Strong written and verbal and troubleshooting skills
Excellent English communication and written email skill.
Technically minded, with some experience/understanding of different areas of digital (for example Google Analytics, User Experience, frontend development, web design, etc)
Manage and address electronic tickets efficiently.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Field Technical Support Engineer to join our team and provide on-site technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are passionate about technology and have a strong customer service focus, then this is the job for you!

Overview:

Field Technical Support Engineers provide technical support to customers in the field. They troubleshoot hardware and software issues, install and configure systems, and provide customer training and support. They also provide technical advice and guidance to customers and colleagues.

How To Become an Field Technical Support Engineer:

To become a Field Technical Support Engineer, you will need to have a degree in computer science, engineering, or a related field. You should also have experience with hardware and software troubleshooting, customer service, and technical support.

Field Technical Support Engineer Skills:

• Troubleshooting hardware and software issues
• Installing and configuring systems
• Providing customer training and support
• Providing technical advice and guidance
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of computer networks and systems

What is Field Technical Support Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of technical support processes

What is Field Technical Support Engineer Responsibilities?

• Troubleshoot hardware and software issues
• Install and configure systems
• Provide customer training and support
• Provide technical advice and guidance
• Respond to customer inquiries
• Monitor system performance
• Maintain customer records
• Document technical issues

What is Field Technical Support Engineer Experience?

• Previous experience in a technical support role
• Experience with hardware and software troubleshooting
• Experience with customer service
• Experience with technical support processes

What is Field Technical Support Engineer Qualifications?

• Degree in computer science, engineering, or a related field
• Certification in technical support

Field Technical Support Engineer Education:

• Bachelor’s degree in computer science, engineering, or a related field
• Certification in technical support

Tools to Help Field Technical Support Engineer Work Better:

• Remote access software: Allows Field Technical Support Engineers to access customer systems remotely to troubleshoot and resolve issues.
• Automation software: Automates routine tasks, such as system configuration and customer support.
• Monitoring software: Monitors system performance and alerts Field Technical Support Engineers of any issues.
• Knowledge base software: Stores technical information and customer records for easy access.

Good Tips to Help Field Technical Support Engineer Do More Effectively:

• Stay up to date on the latest technologies and trends.
• Develop strong problem-solving skills.
• Develop strong communication and interpersonal skills.
• Develop a customer-centric approach.
• Develop a strong understanding of customer needs.
• Develop a strong understanding of technical support processes.

Common Field Technical Support Engineer Interview Questions:

• What experience do you have in technical support?
• What hardware and software do you have experience with?
• How do you troubleshoot hardware and software issues?
• How do you provide customer training and support?
• What customer service principles do you follow?
• How do you handle customer inquiries?
• What techniques do you use to monitor system performance?