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Field Technical Support Engineer Jobs in Kab. Bekasi, West Java

Field Technical Manager Jobs
By PT. Pionirbeton Industri (Subsdiary Indocement Tbk) At Jakarta Raya, Indonesia
• Experience as a Technical Manager from ready mix / concrete company 5 years
- Maintain the laboratory quality system to continue to meet SNI and or ACI requirements.
- Manage environmental, quality, OHS (K4LM) aspects in his/her work environment.
- Ensure established company standards are executed in accordance with applicable standards.
- Master the test methods and procedures specified in accordance with Australian Standard, ACI, ASTM.
- Have the ability to motivate & train QC staff
Field Support Jobs
By NTT Ltd. At Jakarta, Indonesia
Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Demonstrated experience of Managed Services
Demonstrated experience required in Engineering function within a medium to large ICT organization
Demonstrated working knowledge of ITIL processes
Demonstrated experience working with vendors and/or 3rd parties
Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
Technical Support Engineer(Battery)
By Tianneng Group Official 天能集团官方 At Jakarta Raya, Indonesia
1.More than 3 years of technical experiences in Battery(lead-acid/lithium-ion) for motive vehicle industry, which is necessary.
2.Have good analytical and troubleshooting, product know-how, design related skills.
4.Troubleshooting products on customers request, resolving other engineering issues regarding our batteries problem.
5.Support on preparation of technical and contract documentation for any issues related to our batteries.
3.Strong customer centric approach ready to travel anytime.
4.Good communication and anti-pressure ability.
Senior Technical Support Engineer
By Lawencon Internasional At Jakarta Raya, Indonesia
• If candidate have experience at minimum 2 of those Application Server technologies is a plus
• Strong knowledge of database sharding, implement, tuning and optimization (MySQL/MS-SQL / Postgre / Oracle).
• Minimum 5-7 years experience or having current role as Senior/Lead Engineer
• Have a strong knowledge in windows and linux systems
• Have experience in coordination with multiple team / peers from other division
• Degree in Computer Science/Information Technology or any related
Technical Support Engineer Jobs
By ABB At Jakarta, Indonesia
Preparing / supporting preparation of technical / commercial offers based on customer specification requirements
Analyzing customer needs and competitor offers through general market information and information provided by the sales organization
A collaborative, solution-focused approach and strong written and spoken communication skills
Providing technical support during technical meeting, product presentations
Defining cost for the proposed solution and communicates with sales organization
Providing information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment
Technical Support Engineer Jobs
By redBus At Jakarta Raya, Indonesia
1-3 years full time working experience
Excellent interpersonal and communication skills in Bahasa Indonesia and English, both written and verbal communication)
Basic knowledge of a programming language/scripting language
Knowledge of relevant software computer applications and equipment
Effective listening and client-facing skills
Primary Skill - SQL, Mongo, and Oracle
Ssis - Technical Support Engineer
By Selarastech At Jakarta, Indonesia
Strong Experience in Microsoft SQL Server Integration Services or similar ETL Tools
Strong Experience in Complex SQL Query and Tuning/Optimization/Troubleshoot in Microsoft SSIS
Have a strong knowledge in databases system, MS-SQL/Oracle/Posgre/MySQL
Have a strong knowledge in Windows system
Working on task given by the team lead or Senior Engineer to develop/maintain SQL Jobs/ETL
Planning and executing data migration from legacy application to new application and make sure to meet quality standards
Geho Technical Field Advisor - Qmb
By The Weir Group PLC At Jakarta, Indonesia
Cooperate closely with Weir’s maintenance crew and management and.
If the TFA (or the TFA’s) cannot judge a problem, one of them will immediately contact Weir.
Liaise with the Weir Asia Pacific aftermarket team, when necessary.
Assist the Customer’s operators with pump operation, performance characteristics e.g. priming procedures, basic troubleshooting and addressing alarms and signals.
Daily/weekly/monthly and annual service and maintenance work and inspection.
Responsible for controlling and monitoring the Consignment Stock to Weir procedures.
Technical Sales Support Engineer
By Utomodeck Group At Jakarta Raya, Indonesia
- Memelihara basis data Consumer Relationship Management (CRM)
Min. S1/D4, disukai dari jurusan Teknik Elektro
Target oriented dan tepat waktu (sesuai deadline)
Kemampuan presentasi dan negosiasi yg baik
Memiliki kemampuan Bahasa Inggris yang baik
Penempatan di Jakarta dan Surabaya (2 kebutuhan)
Technical Field Engineer Jobs
By Pt. Wahana Internet Nusantara At Karawang, Indonesia
Melakukan proses penarikan kabel Fiber Optic
Melakukan instalasi jaringan internet via Fiber Optic dan Wireless
Mampu melakukan pointing jaringan wireless (point to point)
Memahami jaringan arsitektur dasar jaringan LAN
Mengutamakan hasil kerja yang rapi, teliti, bersih dan terdokumentasi
Mampu berkomunikasi dengan baik dan bekerjasama secara tim
Lcd Technical Support Engineer(J38901)
By BOE Technology Group Co., Ltd. At Jakarta, Indonesia
1.Education level: Bachelor or above.
4.2-years and above experience in panel industry, can adapt to irregular travel.
5.Clear thinking logic; good language skills and communication skills; strong sense of responsibility; strong anti-stress ability.
1.Coordinate corresponding client CS business and implement client quality corresponding strategy.
2.Improve client quality, quickly solve customer problems, meet customer needs and achieve customer satisfaction.
4.Maintain customer relationships, improve creditworthiness, and ensure that the corresponding customer CS business runs smoothly.
Mid – Level Engineer On Site/Technical Support
By Alfabeta Solusi Nusantara At Jakarta, Indonesia
Prioritize and manage several open issues at one time
Document technical knowledge in the form of notes and manuals
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Familiarity with remote desktop applications andLinux Command Line
Excellent problem-solving and communication skills

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Field Technical Support Engineer to join our team and provide on-site technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are passionate about technology and have a strong customer service focus, then this is the job for you!

Overview:

Field Technical Support Engineers provide technical support to customers in the field. They troubleshoot hardware and software issues, install and configure systems, and provide customer training and support. They also provide technical advice and guidance to customers and colleagues.

How To Become an Field Technical Support Engineer:

To become a Field Technical Support Engineer, you will need to have a degree in computer science, engineering, or a related field. You should also have experience with hardware and software troubleshooting, customer service, and technical support.

Field Technical Support Engineer Skills:

• Troubleshooting hardware and software issues
• Installing and configuring systems
• Providing customer training and support
• Providing technical advice and guidance
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of computer networks and systems

What is Field Technical Support Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of technical support processes

What is Field Technical Support Engineer Responsibilities?

• Troubleshoot hardware and software issues
• Install and configure systems
• Provide customer training and support
• Provide technical advice and guidance
• Respond to customer inquiries
• Monitor system performance
• Maintain customer records
• Document technical issues

What is Field Technical Support Engineer Experience?

• Previous experience in a technical support role
• Experience with hardware and software troubleshooting
• Experience with customer service
• Experience with technical support processes

What is Field Technical Support Engineer Qualifications?

• Degree in computer science, engineering, or a related field
• Certification in technical support

Field Technical Support Engineer Education:

• Bachelor’s degree in computer science, engineering, or a related field
• Certification in technical support

Tools to Help Field Technical Support Engineer Work Better:

• Remote access software: Allows Field Technical Support Engineers to access customer systems remotely to troubleshoot and resolve issues.
• Automation software: Automates routine tasks, such as system configuration and customer support.
• Monitoring software: Monitors system performance and alerts Field Technical Support Engineers of any issues.
• Knowledge base software: Stores technical information and customer records for easy access.

Good Tips to Help Field Technical Support Engineer Do More Effectively:

• Stay up to date on the latest technologies and trends.
• Develop strong problem-solving skills.
• Develop strong communication and interpersonal skills.
• Develop a customer-centric approach.
• Develop a strong understanding of customer needs.
• Develop a strong understanding of technical support processes.

Common Field Technical Support Engineer Interview Questions:

• What experience do you have in technical support?
• What hardware and software do you have experience with?
• How do you troubleshoot hardware and software issues?
• How do you provide customer training and support?
• What customer service principles do you follow?
• How do you handle customer inquiries?
• What techniques do you use to monitor system performance?