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Customer Engagement Executive Jobs

Drilling Fluids Customer Engagement Coordinator
By SLB At Balikpapan, Indonesia
Min 8 years experiences in drilling fluid, having excellent understanding in technical
Obtain Customer Acceptance of Delivery
Analyze Customer Contract Commercial Performance
Develop Consensus Unit of Activity Forecast
Develop Consensus Asset Demand Forecast
Develop Consensus Workforce Demand Forecast
Customer Support Executive Jobs
By Randox At Jakarta Raya, Indonesia
· A proven track record in sales and customer relationship management.
· Communicating with existing and potential customers offering a high level of service.
· Excellent communication skills, both verbal and written.
· A willingness to develop and maintain a high level of product knowledge.
· At least a 2.1-degree qualification.
Customer Support Executive – Indonesia - Jakarta - (23I/DONE)
Customer Support Executive, Indonesian
By Exness At Jakarta, Indonesia
Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
Achieve quarterly KPI targets set by the CS manager.
Perform other ad hoc tasks assigned by the manager.
Good communication skills in English and Indonesian
Strong client-facing and communication skills
Education allowance for your children's school and kindergarten fees
Customer Interaction Executive Jobs
By Bayer At Jakarta, Indonesia
3-5 years of experience in Customer Service, Supply Chain Management, IT or related fields
Key skills: customer focus and relationship management, results orientation, collaboration, agility, flexibility, integrity
Resolve any immediately resolvable request (e.g order management – Order Entry, Status check, order fullfillment – scheduling)
Drive satisfaction surveys at customer level related to order management
To focus on adapting new processes and technology to enhance customer experience ensuring efficiencies.
Seek customer feedback to track satisfaction level and identify solutions to improve experience
Customer Service Representative (Customer Engagement Specialist) (Part Time)
By Synagie Group Asia & Europe At Indonesia
Have experience in any consumer management industry (customer service, hospitality, retail, etc.); and
Any other duties as assigned by the management.
Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices; and
Are passionate about consumer experience, innovation, beauty, fashion, and eCommerce;
Successfully liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries;
Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely;
Customer Engagement And Operations Associate
By Asmarandhany Talk At Indonesia
Experience in content creation and management (eg. know how to create Content Plan, and schedule content)
Track customer interactions and feedback, and report findings to the management team.
Assist in day-to-day operational tasks including data entry, and reporting.
Create and manage high-quality content for customer engagement across various platforms.
Minimum 1 year of experience in a customer-facing role.
Exceptional communication and interpersonal skills.
Customer Happiness Executive (6 Months Contract)
By AirAsia At Kota Tangerang, Indonesia
Well-organized and detail-oriented and able to multitask. Ability to work with very minimal guidance or supervision and strong time management skills.
Creatively and accurately articulate responses via excellent written communication skills regarding AirAsia products and services.
Having previous customer service experience would be an added advantage.
Must have excellent verbal and written English and Indonesian communication skills, any other additional languages is greatly welcomed.
Remain current in the airline by acquiring products and services information, latest details and industry related news which impacts support.
Participate in training and development activities.
Retail Engagement Executive - Nusa Tenggara Timur (Ntt)
By Philip Morris International At Kupang, Indonesia
Good analytical thinking, good priority setting and communication skills
Minimum of Bachelor degree (S1) from any discipline with minimum GPA 2.75
Fresh Graduate are welcome to apply
Detail oriented and achievement oriented
Fast learner and able to work in minimum guidance and supervision
Team player, proactive, and highly motivated
Customer Engagement Jr Specialist
By Tiket.com (PT. Global Tiket Network) At Jakarta Raya, Indonesia
Minimum fresh graduate or less than 2 years experience
CRM/User Engagement Knowledge is preferred
Optimizations email and other relevant mediums on CRM campaigns based on performance metrics such as open rate and user cohort
Support the execution of the holistic CRM Marketing Strategy, in regard to multiple digital platforms and business goals
Delivered the online marketing team business challenges
Strong content background is preferred
Customer Engagement Intern (Next Level Internship)
By Mekari At Jakarta, Indonesia
Multi-tasking and time-management skills, with the ability to prioritize tasks
Experience working at Indonesia's no. 1 SaaS company
Get a min. 3-month period internship experience with your preferred team and role
Experienced in Creative Content Writing
Excellent written and verbal communication skills and must have a thorough understanding of digital marketing and strategy
Highly goal-oriented individual and have excellent communication skills
Customer Support Executive Jobs
By StaffAny At Jakarta Raya, Indonesia
Ability to demonstrate diplomacy, empathy, and problem solving skills while working through tough customer issues
Bonus if you have excel skills
Bonus if have prior experience with customer service / support
Assist in the setup of our customers, which might involve some basic excel skills.
Highly proficient in writing and speaking in English
Highly proficient in writing and speaking in Bahasa Indonesian
Customer Satisfaction Executive Jobs
By PT GamertoGamer Global Group (Indonesia) At Kota Tangerang, Indonesia
Hands-on experience with knowledge management tools (Confluence, Notion, Bit, ai, etc)
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Hands-on experience with CRM systems (Freshdesk)
Provide troubleshooting assistance for customer orders, account status, and relevant problems
Provide data and guides to help the sales team
Stay up-to-date with new product and feature launches
Customer Satisfaction Executive Jobs
By PT GamertoGamer Global Group (Indonesia) At Jakarta Raya, Indonesia
Hands-on experience with knowledge management tools (Confluence, Notion, Bit, ai, etc)
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Hands-on experience with CRM systems (Freshdesk)
Provide troubleshooting assistance for customer orders, account status, and relevant problems
Provide data and guides to help the sales team
Stay up-to-date with new product and feature launches
Customer Support Executive Jobs
By Grivy At Jakarta, Indonesia
Proactively follow up with customers to ensure their satisfaction, gather feedback, and identify opportunities to enhance the customer experience.
Proven experience in a customer support or similar role, preferably in a fast-paced environment.
Excellent verbal and written communication skills in Bahasa Indonesia and good communication in English.
Strong active listening and problem-solving abilities.
Proficient computer skills, including familiarity with CRM software and other customer support tools.
Ability to multitask, prioritize, and manage time effectively.
Digital Trade Engagement Executive
By Philip Morris International At Area DKI Jakarta, Indonesia
Good analytical thinking, problem solving, and communication skills
Excellent collaboration and communication skill for internal and external partner
Good presentation skill in both creating and presenting
Enable and support team by providing clear context and direction to support digital operational activity
Derives actionable insight, drive result, and solve business problems through initiatives and improvement in all digital activities
Monitor system to ensure reliability and accuracy of digital activities and continuously innovate to improve user journey
Customer Sales Executive Jobs
By IC Resource Pte. Ltd. At Jakarta Raya, Indonesia
This is a work from home position for Candidate base in Indonesia (preferably Jakarta)
Acquire and manage projects or regular maintenance order of products
Good in pricing and negotiating skills
Advantage to those whom can speak in chinese
Learn and understand company’s products and services
Prepare and deliver technical presentations, explaining products or services to customers and/or prospective customers
Customer Engagement Practice, Lead Partner
By Cutting Edge Search At Area DKI Jakarta, Indonesia
Several years of sales and client management experience.
Deep understanding of Customer Experience solutions across the entire customer journey
Deep understanding of the SEA enterprise market especially around Experience in Commerce and Digital Marketing
Demonstrated active listening skills, highly consultative and solutions-oriented
Ability to manage a P&L, very good with numbers
Understand offerings deeply and pitch them to prospective clients
Retail Engagement Executive (Jobfair Sabuga Itb)
By Philip Morris International At Bandung, Indonesia
Good analytical thinking, good priority setting and communication skills
Minimum of Bachelor degree (S1) from any discipline with minimum GPA 2.75
Fresh Graduate are welcome to apply
Detail oriented and achievement oriented
Fast learner and able to work in minimum guidance and supervision
Team player, proactive, and highly motivated
Customer Engagement Manager Jobs
By Zurich Insurance At Area DKI Jakarta, Indonesia
Familiar with CRM or customer management platforms and comfortable with the use of marketing technology
Work with the Customer Knowledge and Experience team to ensure clear customer journey and engagement path
Communicate benefits to customers to increase engagement and satisfaction with Zurich
Responsible for communications and campaigns to existing customers
Create and maintain relationships between Zurich and its P&C customers
Utilize input from data analytics segmentation to ensure relevant and motivating customer communications
Customer Engagement Officer Jobs
By Pt Tencent Technology Indonesia At Area DKI Jakarta, Indonesia
Carry out any other duties that are requested by the Management from time to time.
Customer-oriented with good interpersonal and communication skills (oral and written)
Analytical and effective problem-solving skills
Able to work from home without any technical issues or other complications
Strong team player, self-motivated & reliable
Highly adaptable to a fast-paced & dynamically progressing environment

Are you looking for an exciting opportunity to engage with customers and help them find the perfect product? We are looking for a Customer Engagement Executive to join our team! As a Customer Engagement Executive, you will be responsible for providing excellent customer service, building relationships with customers, and helping them find the perfect product. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview:

Customer Engagement Executives are responsible for developing and maintaining relationships with customers to ensure customer satisfaction and loyalty. They are responsible for providing customer service, resolving customer complaints, and managing customer accounts. They also work to increase customer engagement and loyalty by providing personalized customer experiences.

Detailed Job Description:

Customer Engagement Executives are responsible for developing and maintaining relationships with customers to ensure customer satisfaction and loyalty. They are responsible for providing customer service, resolving customer complaints, and managing customer accounts. They also work to increase customer engagement and loyalty by providing personalized customer experiences. They must be able to identify customer needs and develop strategies to meet those needs. They must be able to communicate effectively with customers and other stakeholders. They must be able to analyze customer data and develop insights to improve customer engagement.

What is Customer Engagement Executive Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to identify customer needs and develop strategies to meet those needs
• Ability to analyze customer data and develop insights to improve customer engagement
• Ability to work independently and as part of a team
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service best practices

What is Customer Engagement Executive Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management (CRM) systems
• Knowledge of customer service best practices

What is Customer Engagement Executive Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer engagement strategies
• Knowledge of customer segmentation and targeting
• Knowledge of customer data analysis and insights

What is Customer Engagement Executive Job Experience?

• At least two years of customer service experience
• Experience with customer relationship management (CRM) systems
• Experience in developing customer engagement strategies
• Experience in customer segmentation and targeting
• Experience in customer data analysis and insights

What is Customer Engagement Executive Job Responsibilities?

• Develop and maintain relationships with customers to ensure customer satisfaction and loyalty
• Provide customer service, resolve customer complaints, and manage customer accounts
• Increase customer engagement and loyalty by providing personalized customer experiences
• Identify customer needs and develop strategies to meet those needs
• Communicate effectively with customers and other stakeholders
• Analyze customer data and develop insights to improve customer engagement
• Monitor customer feedback and develop strategies to address customer concerns