Customer Engagement Jobs

Min 8 years experiences in drilling fluid, having excellent understanding in technical

Obtain Customer Acceptance of Delivery

Analyze Customer Contract Commercial Performance

Develop Consensus Unit of Activity Forecast

Develop Consensus Asset Demand Forecast

Develop Consensus Workforce Demand Forecast

Have experience in any consumer management industry (customer service, hospitality, retail, etc.); and

Any other duties as assigned by the management.

Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices; and

Are passionate about consumer experience, innovation, beauty, fashion, and eCommerce;

Successfully liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries;

Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely;

Experience in content creation and management (eg. know how to create Content Plan, and schedule content)

Track customer interactions and feedback, and report findings to the management team.

Assist in day-to-day operational tasks including data entry, and reporting.

Create and manage high-quality content for customer engagement across various platforms.

Minimum 1 year of experience in a customer-facing role.

Exceptional communication and interpersonal skills.

- Strong communication skills are a must

- Good knowledge of Google Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word and Other systems & tools

Hi, our client (Multinational Online Transportation Company) is looking for

- Self-starter and ability to work well in a fast-paced environment

- Able to work under pressure

- Able to support in managing projects

Advanced skills in Microsoft Office.

Great personality and good interpersonal skills.

Excellent verbal and written English skills.

Managing client relationships and networks.

Effectively communicating issues and solutions in formal and informal settings through written and verbal communication.

Hold a minimum bachelor’s or master’s degree in communication, business development, or any field in this position.

Have at least 1-2 years of working experience in the related field (fresh graduates are welcome)

Prior sales experience in an Ed-tech/training company is preferable

Excellent interpersonal, written, and oral communication skills in Bahasa Indonesia and English

A critical thinker, a problem-solver, and able to work in a team

Self-motivated with a strong sense of urgency and projects ownership

Proven ability to meet and exceed sales target

Have experience in any consumer management industry (customer service, hospitality, retail, etc.); and

Any other duties as assigned by the management.

Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices; and

Are passionate about consumer experience, innovation, beauty, fashion, and eCommerce;

Successfully liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries;

Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely;

Minimum fresh graduate or less than 2 years experience

CRM/User Engagement Knowledge is preferred

Optimizations email and other relevant mediums on CRM campaigns based on performance metrics such as open rate and user cohort

Support the execution of the holistic CRM Marketing Strategy, in regard to multiple digital platforms and business goals

Delivered the online marketing team business challenges

Strong content background is preferred

Multi-tasking and time-management skills, with the ability to prioritize tasks

Experience working at Indonesia's no. 1 SaaS company

Get a min. 3-month period internship experience with your preferred team and role

Experienced in Creative Content Writing

Excellent written and verbal communication skills and must have a thorough understanding of digital marketing and strategy

Highly goal-oriented individual and have excellent communication skills

• Preferably having exposure in field sales distribution with supervisory experience

• Good interpersonal and communication skills

• Strong analytical skills and are comfortable dealing with numerical data

Be a part of a revolutionary change

• Analyzing marketing issues/opportunities in assigned areas, including segmenting, consumer profiling, etc.

• Managing, implementing, and evaluating territory in line with outlet’s potency and consumer preference

Minimal lulusan S1 Komunikasi/Public Relation/Marcomm/Hubungan Internasional

Memiliki pengalaman di bidang atau posisi serupa selama minimal 5 tahun

Memiliki keterampilan komunikasi yang baik dalam bentuk lisan maupun tulisan.

Memiliki pengalaman dalam mengelola hubungan dengan media, jurnalis, dan komunitas.

Berpengalaman sebagai Public Relations/External Communications atau posisi yang sama.

Berpengalaman dalam kegiatan CSR diutamakan.

·Finance: penambahan/pengurangan agent, update PO, etc

1.Assist kebutuhan client terutama request yang berkaitan dengan tim IT (develop system, system down, UAT, etc)

2.Assist kebutuhan client sesuai kebutuhan yang berhubungan dengan divisi lain

·Maintenance: penambahan WS, perluasan ruangan, pembuatan ruangan, etc

·Ops: SLA (tapi ini akan masuk ke ranah IT)

·Purchasing: pembelian barang untuk client

Ensure compliance to firm’s policy and risk management procedures

Ensure proactive coordination, timely communication and efficient engagement management

Good project management and coordination with multiple stakeholders

Good word-processing and computer skills

Good interpersonal, teamwork and communication skills

Upon the completion of project, assist in engagement closure

Several years of sales and client management experience.

Deep understanding of Customer Experience solutions across the entire customer journey

Deep understanding of the SEA enterprise market especially around Experience in Commerce and Digital Marketing

Demonstrated active listening skills, highly consultative and solutions-oriented

Ability to manage a P&L, very good with numbers

Understand offerings deeply and pitch them to prospective clients

Familiar with CRM or customer management platforms and comfortable with the use of marketing technology

Work with the Customer Knowledge and Experience team to ensure clear customer journey and engagement path

Communicate benefits to customers to increase engagement and satisfaction with Zurich

Responsible for communications and campaigns to existing customers

Create and maintain relationships between Zurich and its P&C customers

Utilize input from data analytics segmentation to ensure relevant and motivating customer communications

Has a bachelor’s degree in Management, Communication.

Have ability in Project Management, Event Management, Social Media Engagement

Perfect if you have 1 years of working experience in Event Organizer / People Engagement / Digital Marketing

Strong knowledge in Employee Engagement

Plan and prepare for employee engagement activities such as themed events and corporate events to support operational excellence.

Maintain good relationships and collaborations with internal and external parties to achieve operational and business goals.

Provide valuable holistic support to all local Operations to maximize profitability, efficiency, and productivity

Proactively anticipate and respond to all members’ and guests’ needs or queries

Continually look to create opportunities to up-sell and cross-sell to our members to help drive revenue

Come and join us in our TEC family!

Your personal data would be treated highly confidential and would be used for recruitment purpose only.

Carry out any other duties that are requested by the Management from time to time.

Customer-oriented with good interpersonal and communication skills (oral and written)

Analytical and effective problem-solving skills

Able to work from home without any technical issues or other complications

Strong team player, self-motivated & reliable

Highly adaptable to a fast-paced & dynamically progressing environment

-Have a basic knowledge in copywriting skill

Now we're looking for candidates for the position of Customer Engagement Internship. If you were:

-Students / Bachelor's degree in any major (Fresh graduate are welcome to apply).

-Proficiency in Microsoft Excel such as Pivot, Hlookup, Vlookup, etc

-Able to start immediately with a minimum 6 months internship period

-Willing to work from office at Central Jakarta.