Client Support And Coordinator Jobs
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Client Coordinator Jobs
By Landor & Fitch
At Jakarta, Indonesia
Are you looking for an exciting opportunity to provide exceptional customer service? We are seeking a Client Support Coordinator to join our team! You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have excellent communication and problem-solving skills, we want to hear from you!
Overview Client Support Coordinator is a customer service professional who provides support to clients and customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service. They may also be responsible for providing technical support, troubleshooting customer issues, and providing product information. Detailed Job Description Client Support Coordinators are responsible for responding to customer inquiries, resolving customer issues, and providing customer service. They must be able to effectively communicate with customers and provide them with accurate information. They must also be able to troubleshoot customer issues and provide technical support. They must be able to provide product information and answer customer questions. They must also be able to document customer interactions and provide feedback to management. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide technical support
• Knowledge of customer service principles and practices
• Knowledge of product information
• Knowledge of customer service software
• Ability to document customer interactions
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of product information
• Knowledge of customer service software
• Ability to document customer interactions
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product information
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience troubleshooting customer issues
• Experience providing technical support
• Experience providing product information
Job Responsibilities
• Respond to customer inquiries
• Resolve customer issues
• Provide customer service
• Troubleshoot customer issues
• Provide technical support
• Provide product information
• Answer customer questions
• Document customer interactions
• Provide feedback to management
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