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Client Services Director Jobs

Consultant, Advisors Client Services, Strategy & Transformation
By Mastercard At Area DKI Jakarta, Indonesia
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Director Of Technical Services
By Briix At Bali, Indonesia
project management and design consultancy
● Minimum 3 years of relevant experience either in hospitality or a similar role within a
● Experience and good understanding of hotel and resort operations
● Good analytical skills, an eye for detail, and capable of making sound brand decisions
● Responsible for the coordination and development of all aspects of hotels and residential
design of Briix properties, ensuring that design standards are met and provided to the
Director Of Services - The St. Regis Jakarta
By St. Regis Hotels & Resorts At Area DKI Jakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
High school diploma or GED; 2 years experience in the housekeeping or related professional area.
Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
Develops goals and expectations for direct report managers.
Director Of Residential Services - The St. Regis Residence
By St. Regis Hotels & Resorts At Area DKI Jakarta, Indonesia
Work with the Director of Engineering and association board of directors to maintain Reserves for proper lifecycle planning and project management.
Must be familiar with the Property Management Scorecard, Financial Excellence Scorecard and Governance Scorecard.
Manages day to day operations for Residents and Guests
Creates and implement training guidelines for all residential staff.
Validates property controls are in place for entering a Unit and obtaining a key.
Maintains BuildingLink according to the BuildingLink Standards (where implemented)
Hr Director - Financial Services
By Michael Page At Jakarta, Indonesia
15+ years of experience in HR, well exposed in all 3 HR spectra including people engagement, people management, and general affairs.
Wide authority to develop the company on HR perspective as the highest position|Manage the global team for Indonesian company
Ideally has experience in working for a start-up, and exposure to the global team is preferred.
Coming from the HR Operations side of HR is highly preferred.
Professional level of English proficiency.
A fast-paced company that could assist your ambition of building the leading start-up in Indonesia.
Sales Director - B2B Professionals Services
By WeNetwork At Area DKI Jakarta, Indonesia
Overseeing property management and creating operations budgets
Lead and manage the provision of loyalty program and reward services
10-15 years experience in selling loyalty program/rewards services to FMCG Industry
Past experience handling multiple verticals would be highly desirable with a strong track record of exceeding business development and sales targets
Extensive experience in negotiations, written and oral communication, financial analytics modeling and budgeting
Adapt to new tendencies and catch opportunities in the market
Client Support Admin - [Tax - Pas (People Advisory Services)]
By EY At Jakarta, Indonesia
Participate and assist in preparing for meetings with management teams
Maintain a learning program to develop personal skills on an ongoing basis
Excellent communication, presentation, and interpersonal skills in dealing with people at all professional levels will also be highly valued.
Experience in a similar role will be a distinct advantage.
Providing support, maintaining communication, and updating senior team members on progress
Assist in preparing reports and schedules that will be delivered to clients and other parties
Client Services Team Lead
By GRATYO® Group At Jakarta Raya, Indonesia
Memiliki pengalaman minimal 5 tahun sebagai Client Service & Relationship Manager atau pengalaman di bidang edukasi dan industri
Membangun dan memelihara hubungan dengan Client
Mengelola dan melatih para Client Service atau Customer Service
Merencanakan tujuan yang efektif bagi kepuasan pelanggan
Membuat dan merencanakan program Loyalty Client
Berinteraksi dengan Client, menjawab setiap pertanyaan Client, dan memberikan pelayanan yang sesuai
Client Director Jobs
By Lion & Lion At Area DKI Jakarta, Indonesia
In-depth knowledge of integrated marketing and digital disciplines (including audience identification and analysis, targeting, experience design, digital production, and online analytics.)
Strong people and client relationship skills
Numerical skills: able to drive budget calculations and commercial pricing for proposals and billing
Experience in digital media planning is a plus
Experience great working atmosphere in an international environment
Greater knowledge about online marketing and its newest trends
Director - Securities Services Head - Hybrid
By Citi At Jakarta, Indonesia
Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
5-10+ years of managerial experience
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
>15 years of relevant experience
Managing Consultant, Advisors Client Services, Strategy & Transformation
By Mastercard At Area DKI Jakarta, Indonesia
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Director Of Shared Services
By Infotree Global Solutions At Jakarta Raya, Indonesia
Must have at least 5 years’ experience in direct management of teams in the industry
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
Be an integrated management member in Indonesia management
Oversee/supervise the processes and procedures managed by the office
Manage and direct office personnel
Must have 3 years of experience in developing working processes and procedures
Eii | Manager, Client Services
By Eastspring Investments At Jakarta, Indonesia
Responsible for Client’s reporting and support services related to funds managed by Eastspring Indonesia, on Daily, Weekly, Monthly and Quarterly basis.
Provide support to Client Relationship Manager on activity tracking and timelines, according to the latest SLA.
Coordinate with internal team to prepare due diligence as required by potential Client/Partner.
Responsible for Client’s related projects
Ensure that Client's transaction into Eastspring Investments Indonesia Mutual Funds received and proceed by Operation Team.
Ensure good control and verify the subscription/redemption/switching batch form with each supporting documents.
Senior Manager/Director - Deals Advisory - Business Recovery Services
By PT. PriceWaterhouseCoopers Indonesia Advisory At Jakarta, Indonesia
Knowledge on finance and accounting;
Experience in lead advisory role;
Business valuation knowledge of multiple methodologies;
A CFA and/or CPA and/or equivalent professional qualifications will be an advantage.
Strong communication and negotiation skill;
Actively involved in business development activities to help identify opportunities from new/existing clients;
Senior Manager, Client Services (Fmcg)
By NielsenIQ At Jakarta Raya, Indonesia
Min. 1 year in managerial level is a must
3-5 years of experience in related field (client servicing in research agency, marketing consultant)
Knowledge of research techniques and methodologies would be an advantage
Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must
Excellent analytical skills and understanding of statistical modeling
Excellent communication skills and presentation skills
Client Services- Retail Jobs
By Cutting Edge Search At Area DKI Jakarta, Indonesia
Several years of sales and client management experience.
Maintains professional and technical knowledge by attending educational workshops;
Deep understanding of Customer Experience solutions across the entire customer journey
Deep understanding of the SEA enterprise market especially around Experience in Commerce and Digital Marketing
Demonstrated active listening skills, highly consultative and solutions-oriented
Ability to manage a P&L, very good with numbers
Client Experience Director (Jakarta)
By dataxet:sonar At Jakarta Selatan, Indonesia
Previous experience handling a team of minimum 5 accounts management personnels is a must
Manage a portfolio of diverse clients from multiple industries, understand their priorities and assist them in achieving their objectives
Educate new clients on Dataxet Sonar’s media intelligence capabilities and promote and develop new business opportunities
Strong interpersonal skills with the ability to communicate with various levels of client stakeholders
Meticulous, task-oriented with strong communication and presentation skills
5-7 years of prior experience in a client-servicing role
Sales And Client Management Director
By Cutting Edge Search At Area DKI Jakarta, Indonesia

Our client is a global multinational information technology company that provides business consulting, information technology, and outsourcing services. Must Have Skills Overall sales and client ...

Head Of Client Services
By Cutting Edge Search At Area DKI Jakarta, Indonesia

Our client is a global multinational information technology company that provides business consulting, information technology, and outsourcing services. Must Have Skills Overall sales and client ...

Senior Client Services Manager
By Cutting Edge Search At Area DKI Jakarta, Indonesia

Our client is a global multinational information technology company that provides business consulting, information technology, and outsourcing services. Must Have Skills Overall sales and client ...

Are you an experienced Client Services Director looking for a new challenge? We are looking for an innovative and passionate leader to join our team and help us continue to provide exceptional service to our clients. If you have a track record of success in client services and are looking for an opportunity to make a real impact, this could be the perfect role for you!

Overview The Client Services Director is responsible for providing exceptional customer service and developing strong relationships with clients. They are responsible for managing client accounts, responding to client inquiries, and ensuring client satisfaction. The Client Services Director must have excellent communication and problem-solving skills, as well as the ability to manage multiple projects and prioritize tasks. Detailed Job Description The Client Services Director is responsible for providing exceptional customer service and developing strong relationships with clients. They are responsible for managing client accounts, responding to client inquiries, and ensuring client satisfaction. The Client Services Director must have excellent communication and problem-solving skills, as well as the ability to manage multiple projects and prioritize tasks. The Client Services Director will also be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Ability to develop and maintain strong client relationships
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of sales and marketing principles
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• 5+ years of customer service experience
• 3+ years of management experience
• Knowledge of customer service software and systems
• Knowledge of sales and marketing principles
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) systems
• Knowledge of project management principles and practices
Job Experience
• 5+ years of customer service experience
• 3+ years of management experience
• Experience in developing and implementing customer service strategies
• Experience in developing and maintaining strong client relationships
Job Responsibilities
• Manage client accounts and respond to client inquiries
• Develop and implement strategies to increase customer satisfaction and loyalty
• Develop and maintain strong client relationships
• Monitor customer service metrics and analyze customer feedback
• Develop and implement customer service policies and procedures
• Train and manage customer service staff
• Monitor customer service software and systems
• Develop and implement sales and marketing strategies