Assistant Chief Concierge - The St. Regis Jakarta
By Marriott At Area DKI Jakarta, Indonesia
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.
Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.
Maintains knowledge of rooms and their locations, services and facilities of the hotel.
Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements
Chief Hrd Jobs
By PT SINO INDAH JAYA At Majalengka, Indonesia
CHIEF HRD (ASSISTANT MANAGER HRD)
6. Good Skill Ms. Office (Khususnya Excel)
1. Pendidikan Minimal S1 Psikologi/Manajemen/Hukum
2. Pengalaman Minimal 5 Tahun dibidang yang sama
3. Memahami Undang Undang Ketenagakerjaan, BPJS, Hubungan Industrial
4. Alat test Psikologi dan K3
Concierge Manager Jobs
By KAJA Group At Denpasar, Indonesia
Min. Diploma from any major
Have highly effective relationships with Hotel Partners
Willing to be placed in Bali (SAVAYA)
•Managing reservation, concierge services and operations
•Ensure concierge services help guest with reservations and event activities
•Creating marketing plans to promote services and increase revenue through special events or promotions
Concierge Jobs
By PT Grand Indonesia At Jakarta Raya, Indonesia
Outstanding customer services skill is required.
3. Kempinski Private Residences, a first-class serviced residential tower jointly managed with Kempinski Hoteliers.
Diploma (D3) or Bachelor's Degree from any major.
Understanding the essential of hospitality standards.
Fluent in English, both verbal and written.
Able to speak other international language.
Lead Concierge Jobs
By Conrad Bali At Bali, Indonesia
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
Check the Guest arrival reports in advance and VIP Guests and coordinate with the housekeeping team on room allocations.
Be responsible for special room assignments and suite occupancies.
Ensure all assigned rooms meet the highest standards and include all requested amenities before Guest arrival.
Concierge Jobs
By Conrad Bali At Bali, Indonesia
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
Check the Guest arrival reports in advance and VIP Guests and coordinate with the housekeeping team on room allocations.
Be responsible for special room assignments and suite occupancies.
Ensure all assigned rooms meet the highest standards and include all requested amenities before Guest arrival.
Head Concierge Jobs
By Conrad Bali At Bali, Indonesia
· Lead and manage the operational planning, continuous improvement and service quality of the Personal Concierge Team.
· Manage a team of vibrant, well-mannered and groomed individuals as per company standards.
· Be personally involved with arrangements for VVIP guests. Inspect suites when ready with amenities.
· Continually review and refine SOP's to suit actual operating conditions.
· Conduct regular departmental meetings, attend scheduled inter-departmental meetings and ensure relevant information is disseminated as required.
Conrad Bali - Concierge Agent
By Hilton At Denpasar dan Sekitarnya, Indonesia
Provide support to Management as required, in cases of emergency
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Positive attitude and good communication skills
Knowledge of the local area
Previous experience working in Concierge in a hotel environment
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
Conrad Bali - Personal Concierge Manager
By Hilton At Denpasar dan Sekitarnya, Indonesia
Lead and manage the operational planning, continuous improvement and service quality of the Personal Concierge Team.
Directly responsible for the efficient and responsive operations of the Personal Concierge Team and fulfilling the operational requirement of the department.
Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.
Manage a team of vibrant, well-mannered and groomed individuals as per company standards.
Pays attention to details and have strong customer service skills.
Be personally involved with arrangements for VVIP guests. Inspect suites when ready with amenities.
Conrad Bali - Personal Concierge
By Hilton At Denpasar dan Sekitarnya, Indonesia
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
Computer literate and able to navigate through the property management systems.
Previous experience in similar role.
Excellent personal presentation and communication skills.
Check the Guest arrival reports in advance and VIP Guests and coordinate with the housekeeping team on room allocations.
Be responsible for special room assignments and suite occupancies.
Head Concierge Jobs
By Regent Jakarta At Jakarta, Indonesia

Berpengalaman di Apartemen atau Hotel luxury Berpenampilan Rapi Fasih berbahasa Inggris

Concierge Jobs
By Four Points by Sheraton At Surabaya, Indonesia

แมริออท อินเตอร์เนชั่นแนลเป็นผู้ว่าจ้างที่ให้โอกาสเท่าเทียมกัน เราเชื่อในการจ้างบุคลากรที่มีความหลากหลายและสนับสนุนวัฒนธรรมที่รวมทุกกลุ่มคนและให้ความสำคัญกับคนเป็นอันดับหนึ่ง เรามุ่งมั่นที่จะไม่เลือกปฏิบัติบนหลักการที่ได้รับความคุ้มครอง เช่น ความพิการและสถานะทหารผ่านศึก หรือหลักการอื่นๆ ที่ครอบคลุมภายใต้ข้อกฎหมายที่เกี่ยวข้อง

Concierge Supervisor Jobs
By Marriott At Manado, Indonesia

Job Number 23120799 Job Category Rooms & Guest Services Operations Location Manado Marriott Resort and Spa, One Marriott Drive, Manado, Indonesia, Indonesia Schedule Full-Time ...

Concierge Jobs
By British School Jakarta At Tangerang Selatan, Indonesia
Possess good self-organisational skills and can manage time efficiently.
Exchanging the visitor ID to visitor badge management
Minimum Diploma Degree (D3) preferably in Secretarial / English Literature / Administration / Hospitality, or other related educational backgrounds.
Minimum 2 years experience in relevant areas as the following:
Experience working at the front desk or directly dealing with external guests.
Experience working at Embassy/hotel/tourism agency / private hospital / international school, or any international environment.
Concierge Jobs
By Le Méridien Hotels & Resorts At Jakarta, Indonesia

職務編號 23122991 工作類別 Rooms & Guest Services Operations 地點 Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia 在地圖中查看 工作編制 Full-Time 身處外地? N 願意海外赴任? N 職位類型 管理 ...

Supervisor-Concierge Jobs
By Marriott Hotels At Manado, Indonesia

ジョブ番号 23120799 求人カテゴリ Rooms & Guest Services Operations 場所 Manado Marriott Resort and Spa, One Marriott Drive, Manado, Indonesia, Indonesia 地図で表示 スケジュール Full-Time 遠隔地ですか? N ...

Chief Concierge Jobs
By Marriott Hotels At Manado, Indonesia
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.
Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.
Maintains knowledge of rooms and their locations, services and facilities of the hotel.
Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements
Concierge-Chief Jobs
By Marriott Hotels At Manado, Indonesia

职位编号 23115654 工作类别 Rooms & Guest Services Operations 地点 Manado Marriott Resort and Spa, One Marriott Drive, Manado, Indonesia, Indonesia 在地图中查看 编制 Full-Time 远程申请? N 重新安置? N 职位类型 ...

Concierge Agents Jobs
By W Hotels At Seminyak, Indonesia

Job Number 23114095 Job Category Rooms & Guest Services Operations Location W Bali - Seminyak, Jl. Petitenget, Seminyak, Bali, Indonesia VIEW ON MAP Schedule Full-Time Located ...

Concierge Jobs
By W Hotels At Seminyak, Indonesia

職務編號 23114095 工作類別 Rooms & Guest Services Operations 地點 W Bali - Seminyak, Jl. Petitenget, Seminyak, Bali, Indonesia 在地圖中查看 工作編制 Full-Time 身處外地? N 願意海外赴任? N 職位類型 管理 ...

Are you looking for a job that will let you use your customer service skills to make a difference in people's lives? Become a Chief Concierge and help create unforgettable experiences for guests!

Overview:

A Chief Concierge is responsible for managing the day-to-day operations of a hotel's concierge services. They are responsible for providing guests with exceptional customer service, ensuring that all requests are met in a timely and efficient manner. They must also be knowledgeable about the local area and be able to provide guests with information about attractions, restaurants, and other activities.

How To Become an Chief Concierge:

To become a Chief Concierge, you must have a minimum of a high school diploma or equivalent. You must also have experience in customer service, preferably in the hospitality industry. Additionally, you must have excellent communication and organizational skills, as well as the ability to work independently and as part of a team.

Chief Concierge Skills:

• Excellent customer service skills
• Knowledge of the local area
• Ability to multi-task
• Excellent communication skills
• Ability to work independently and as part of a team
• Strong organizational skills
• Ability to handle difficult situations
• Knowledge of hotel services and amenities

What is Chief Concierge Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of local attractions, restaurants, and activities
• Knowledge of customer service best practices
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of safety and security protocols

What is Chief Concierge Responsibilities?

• Greet guests and provide them with information about the hotel and local area
• Respond to guest inquiries and requests in a timely and efficient manner
• Ensure that all requests are met in a timely and efficient manner
• Maintain a clean and organized work area
• Monitor the concierge desk and ensure that all guests are being served
• Ensure that all guests are satisfied with their experience
• Assist with the check-in and check-out process
• Provide guests with information about local attractions, restaurants, and activities

What is Chief Concierge Experience?

• Previous experience in customer service, preferably in the hospitality industry
• Previous experience in a supervisory role
• Previous experience in a concierge role
• Knowledge of hotel services and amenities
• Knowledge of local attractions, restaurants, and activities

What is Chief Concierge Qualifications?

• High school diploma or equivalent
• Previous experience in customer service, preferably in the hospitality industry
• Previous experience in a supervisory role
• Previous experience in a concierge role
• Knowledge of hotel services and amenities
• Knowledge of local attractions, restaurants, and activities

Chief Concierge Education:

• High school diploma or equivalent
• Bachelor’s degree in hospitality management or related field
• Professional certification in hospitality management or related field
What tools help Chief Concierge work better?
• Customer relationship management (CRM) software
• Hotel management software
• Online booking systems
• Online reservation systems
• Point of sale (POS) systems
• Scheduling software
Good tips to help Chief Concierge do more effectively?
• Stay organized and prioritize tasks.
• Develop strong relationships with guests.
• Remain knowledgeable about the local area.
• Utilize technology to streamline processes.
• Maintain a professional and friendly demeanor.
• Follow hotel policies and procedures.
• Remain up-to-date on hotel services and amenities.
Common Chief Concierge interview questions?
• What experience do you have in customer service?
• How would you handle a difficult guest situation?
• What do you know about our hotel services and amenities?
• How would you handle a request that you are unable to fulfill?
• What do you know about the local area?
• What do you think makes a great concierge?