Admin Order Management Intern Jobs

Management and supervision of Order Management at Indonesia site and Singapore site.

Bachelor Degree in all Major , experienced in Customer Service skills.

Manage order (source: whatsapp, email, system) was collected timely and accurately.

Ensure all activities are in accordance of customer requirement and target.

Manage day to day communication with 3PL and end customer at Singapore (handle customer complaint, inform delivery issue or update).

Strong leadership, self-driven for taking initiative, team player with good communication skills.

Strong leadership and good communication skills.

Collect order released from email, whatsapp, and system based (all written in English).

Input order released into data monitoring and system timely and accurately

Create SO (Sales Order) in Oracle system.

Act as customer service, coordinate with end customer & 3PL at Singapore related to delivery issue.

Day to day coordination with end customer at Singapore

·Transfer data from picture formats into database management systems using keyboards, data recorders, or optical scanners;

·Manage and organize work effectively and efficiently to meet daily entries target

•Conform to our values: honest with integrity, humble, respectful, fair, committed, and has exceptional analytical skills

•Moderate Microsoft Excel skills to help other team members solve the problem

·Verify order data by comparing it to source documents;

·Type in order data provided directly from customers following a standard procedure;

Owns basic Service Alerts, including creation, management and resolution of all alerts issued and performs pre-audits.

Manages and resolve queries relating to quote/order status, billing, client account information/permissioning, and compliance issues

Min 2 years previous experiences in Order to Cash / customer support functions

Leverages technical knowledge of products and services to meet customer needs, understand market segments and deliver excellent outcomes.

Manages escalation at all levels so that incidents and problems are dealt with.

Leads ad hoc initiatives with relevant groups, ensuring customer requests are successfully implemented

Assist Account Management Team by giving administration support

Prior experience on using CRM tools is a plus

Excellent written and verbal communication skills

Good interpersonal and teamwork skills

Final year student, final graduates are welcome to apply

Familiar with corporate productivity and web presentation tools (Microsoft & Gsuite)

Assist Account Management Team by giving administration support

Experience working at Indonesia's no. 1 SaaS company

Get a min. 3-month period internship experience with your preferred team and role

Experienced using CRM tools is a plus

Excellent written and verbal communication skills

Good interpersonal and teamwork skills

Having capabilities of an order processing view, with an ability to work management, influencing people, and teamworking.

To efficiently manage the order fulfillment processes and in accordance with established operation policies/procedures.

Provide feedback to the relevant sales, supply chain & finance personnel regarding order status and/or changes.

To handle data entry for new defective return tires & FOC program.

Prioritize delivery schedules based on first come first served and customers’ delivery requirements and electronically process delivery orders.

Minimum 1-year experience in order processing or customer service

(Group) sedang membuka kesempatan untuk Posisi Sales Marketing Staff dengan penempatan Kalimantan Selatan dan Jawa Timur.

1. Minimal pengalaman 1 tahun di bidang Marketing

2. Minimal Pendidikan D3/S1 Semua Jurusan

3. Dapat mengoperasikan Ms. Office (PowerPoint, Excel)

4. Memiliki keterampilan komunikasi yang efektif dan persuasif

5. Memiliki kemampuan dalam mengolah presentasi

Management and supervision of Order Management and Warehouse activities at all locations, meeting given KPIs.

Plan, maintain and monitor OPEX/CAPEX, using available budgets effectively and efficiently according to department requirements.

Development and continuous improvement of processes and employee skills. Identify training needs to support evolution of products and solutions portfolio.

Strong leadership and human relations skills, self-driven for taking initiative, team player with good interpersonal skills.

Good analytical skills, result-oriented, working independently, contributing to team success.

Customer focus with excellent communication and negotiation skills.

At least 3 years of customer order management experience

Manage order allocation as per the handshake between supply chain and commercial team

Experience in managing complex process of supply chain/sales administration/sales analytics

SAP working experience is an advantage

Excellent communication skills both in English and Bahasa

Work closely with supply chain team in demand planning processes