Senior Operational Risk Manager

RESPONSIBILITIES

• Review key risk metrics from Operational Risk Policy/ Procedures and continually track country performance on such metrics within nexus. Escalate concerns, if any, identified through such tracking to appropriate committees in the Country, Region or Group for nexus.
• Monitor top and emerging risks through forward looking indicators, taking into consideration to external events which may be material to nexus. Ensure appropriate management action is being taken to mitigate their impact.
• The Operational Risk Officer has delegated authority to:
• Represent nexus for Operational risk matters in relevant Country Committee / Forum providing oversight as well as robust challenge on Operational Risk related matters.
• Oversee & monitor the execution of inherent and residual risk ratings as per the Risk Control Self-Assessment (RCSA) Framework by 1LOD within nexus.
• Support the communication and embeddedness of the Operational Risk Type Framework (ORTF) issued under Enterprise Risk Management Framework (ERMF) and its policies and standards, by providing advice and guidance within nexus.
• The Operational Risk Manager is responsible for supporting and delivering the following minimum outcomes:
• Validate the 1st line gross and residual risk assessment particularly the country variations to gross risk assessment delivered from Group as applicable.
• Drive comprehensive, high quality root cause analysis of operational risk events, review and provide robust challenge on remedial action plans proposed by Local Risk / Control Owners
• Ensure local regulatory requirements are met pertaining to operational risk management, prudential standards and governance and operational standards within nexus area.
• Review and challenge the nexus strategy where it is not aligned with the country risk appetite.
• Highlight any data quality issues in the operational risk management system / reporting to Group Operational Risk
• Accept the classification and accurate reporting of operational risk losses and events and to accept the appropriateness of mitigation actions.
• In conjunction with 1LOD, ensure any concerns on key controls, operational risk events and its risk impact are understood and escalated on a timely manner.
• Maintain operational risk capability and a control environment which is in line with the ORTF.
• Ensure that risk decisions are transparent and supporting rationales are explained in a professional & courteous manner, especially when turning down proposals.
• Sign off new products introduced in the country on behalf of Operational Risk through the PPG and Country Addenda process as outlined in the Product Governance Policy & Standards.
• The Operational Risk Management is responsible to uphold the integrity of the operational risk, in particular for ensuring that operational risks are properly assessed, that risk / return and control cost / benefit decisions are made transparently on the basis of this proper assessment, and are controlled in accordance with the Group's standards and its Risk Appetite.
• Maintain oversight of the Operational Risk sub-types' Subject Matter Experts (SMEs) in their implementation and embedding of their policies, and quality of their risk management activities.
• Challenge and constrain relevant business activities where risks are not aligned with the risk appetite of the Businesses and Functions and the group; or controls have not been appropriately designed.
• Other tasks where assigned.
• Ensure new and material change in products / services / processes conforms with the Transaction Processing Policy, Change Management Policy, and Product Governance Policy
• Support the implementation and embedding of the Global Operational Risk function strategy
• Provide support and completion of Regional, Country and Regulatory reporting obligations (nexus forum, etc.)

People, Culture and Values

• Share best practices in Operational Risk across the region as necessary.
• Ensure the provision of ongoing training
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for teams and work in collaboration with risk and control partners within 1LOD and 2LOD.
• Uphold and reinforce the independence of the Operational Risk function

Regulatory & Business Conduct

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Display exemplary conduct and live by the Group's Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, in nexus area, Standard Chartered Bank. This includes understanding and ensuing compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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