Retail Trainer Jobs

We are seeking a dynamic and motivated Retail Trainer to join our client's team. As a Retail Trainer, you will play a crucial role in enhancing the knowledge and skills of the staff, ensuring that they deliver an exceptional shopping experience to customers.

Key Responsibilities:

• Stay updated on industry trends and product knowledge to provide accurate and relevant training materials.
• Assist in the development of training materials, manuals, and e-learning modules.
• Monitor and evaluate the performance of retail staff through observations and feedback.
• Collaborate with the retail management team to identify training needs and tailor programs accordingly.
• Provide ongoing coaching and support to retail associates to improve their performance and sales results.
• Develop and deliver training programs for retail staff, focusing on product knowledge, customer service, and sales techniques specific to sportswear.
• Conduct onboarding training for new hires to ensure they are equipped to excel in their roles.
• Assess the effectiveness of training programs and make necessary adjustments for continuous improvement.

Qualifications:

• Excellent communication and presentation in English is a must.
• Organized, detail-oriented, and able to manage multiple tasks.
• Proficiency in Microsoft Office and training software/tools.
• Strong passion for sports and an understanding of sportswear products.
• Proven ability to motivate and inspire retail teams.
• Minimum of 3 years experience in product or retail training, preferably in the sportswear industry.