Retail Area Team Leader (Bandung)

Company Description

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.

Laku6 is the leading AI-first end-to-end Electronics Recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that.

In July 2022, we became a part of Carousell Group, via one of the largest capital investments to-date into the region's Electronics Recommerce space.

Laku6's technology integrated with Carousell's regional platform of tens of millions of users will make buying and selling used electronics more accessible than ever before for millions of users; this will extend the life-cycle of electronics goods and slow down the growth of e-waste.

We are looking a professional with demonstrated experience in retail to build relationship with our partner. This role will report directly to the Retail Area Manager and Head of Partner Acquisition.

The Retail Area Team Leader will be responsible for the day-to-day organization of administrative and organizational tasks in support of the operational activities of the company, ensuring high quality, accuracy, and consistency of work. The right candidate will be motivated, with an ability to multitask and work well under pressure, and a demonstrated eye for detail.

Key Responsibilities:

• Manage store performance for Trade-In such as collection, active store and active promoter
• Nurture our active store expertly, from the initial on-boarding right through to their growth phase;
• Conduct training of our partners to unsure they understand the ins and outs of our company, Trade-In, programs, and projects;
• Lead and manage expansion field team, if handle outside area;
• Collects feedback and provide report to the management team.

Qualifications

• Good working knowledge of administrative procedures and ability to perform administrative tasks efficiently;
• Ability to use MS Office is a must, Excel is unnegotiable;
• Process-driven & loves problem-solving
• At least 2-year experience in a similar role, ideally in a startup environment;
• High attention to detail;
• Quick learner and self-starter;
• Bachelor’s degree in Business Studies/Administration/Management equivalent;
• English proficiency is an advantage.

Additional Information

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