Payments Operational Risk Manager

About The Role

You will be part of the Enterprise Risk Management team, based in Jakarta, and reporting to Operational Risk Management Head. As second line, we are responsible for driving and facilitating the implementation of risk management programmes inFintech - Payments GoTo Financial. An Operational Risk Manager requires comprehension of GoTo Group’s risk management mandate, landscape and programmes; and GoTo Financial’s organisation and key businesses operations. Success as an Operational Risk Manager means being a capable partner for the business unit through identification of key risks and commonalities / trend across functions, and providing risk management advisory and insight for proper risk mitigation that is relevant to support company objectives.

What You Will Do

• Maintain communication and collaboration with the three lines and senior stakeholders to keep abreast with key operational risk matters, implementation of risk governance and mitigating controls, and promote risk awareness
• Perform adhoc / thematic risk assessments where and when relevant
• Fulfill regulatory reporting and audit requirements or inquiries
• Develop and report business unit level non-financial risk profile
• Strategise, drive and facilitate the implementation of operational risk assessments, new product risk assessments, BCP creation, and incident reporting
• Develop and perform annual review of operational risk related policy and procedures
• Conduct risk awareness initiatives such as risk champion refreshment training, socialisation programmes and discussion sessions with stakeholders.

What You Will Need

• Good competency in constructing risk reports in English
• Certification in Audit such as CIA or CISA is an advantage
• Growth mindset, analytical, assertive and good interpersonal skill
• Minimum bachelor’s degree in any discipline from a reputable university
• Excellent attention to detail with ability to produce holistic picture risk insight
• 4 - 8 years of advance experience in audit or operational risk management in Banks or non-Bank Financial Institutions, Big Four or other prominent consulting firms in which candidate is spesialising in Financial Institution clients

About the Team

The GoTo Enterprise Risk Management team reports to Chief of Risk Officer. The Operational Risk Management team is assigned to support each of the GoTo Group’s business unit. As business opportunities and risks are like two sides of a coin, our team’s mission is to promote sound risk mitigation, governance and oversight to support the achievement of company’s goals. Suitable candidate will obtain exposure of applying risk management in GoTo’s Business Units vast and dynamic business operations.

As a team we uphold team work, collaborations, and support toward professional personal growth. We invest in our team members’ continuous learning and offer hybrid working arrangement.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, e-commerce, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek, Tokopedia and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

About Tokopedia

Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. It has been a driving force behind Indonesia's digital development since its foundation in 2009, with more than 99% of districts and empowered around 12 million merchants listed nationwide. With Nakama ranging all across Indonesia, Tokopedia aims to simplify the lives of many to #FindYourPurpose together.