Partner Operation Assistant Jobs

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• Responsibility of PAM (Partner Account Manager)
• Deeply understand business requirements and needs, provide comprehensive solutions to support the channel business growth, and solve the business pain points. Willing to grow with Company and support Company Enterprise Business success in Indonesia Market.
• Other partner business-related issues assigned by the supervisor
• Partner Developing: Responsible for developing, and recruiting partners to support the healthy growth of the Company Indonesia enterprise business.
• Partner Planning: Developing long-term business plans for partners and Company business success in the Indonesian market by a good understanding of the partner’s business as well as the Company. Help partners with annual joint business plans for both sales performance achievement and capability improvement targets.
• Partner Capabilities Improvement: Analyzing the gap between partners’ capabilities and Company business requirements and making and organizing resources to deliver comprehensive improvement solutions.
• Partner Satisfaction Management: Be responsible for partner satisfaction improvement, including but not limited to handling channel conflicts/complaints/action plan follow-up, etc.
• Partner Performance Management: Support partners to achieve sales targets as well as strategic targets (including but not limited to gaining the key person’s support in partner with excellent relationship management, professional act as a bridge between partner and all related teams in Company, etc). Conduct and leverage resources to support partners to improve sales performance if necessary.

Requirement

• Profound knowledge of mainstream Indonesia partners & customers.
• Profound knowledge in partner development, performance management, Marketing & Training, and partner satisfaction management, and so on.
• More than 3 years of Channel Sales hands-on experience in the ICT industry