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Loyalty Marketing Manager Jobs

Company

PT. Bank KB Bukopin Tbk
Address Jakarta, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-09-14
Posted at 8 months ago
Job Description
Sebagai Loyalty Development Staff, saya menghandle beberapa bagian untuk meningkatkan Loyalitas penggunaan Kartu Nasabah, berikut detail jobdesk saya :
1. Reward Point
Saya dibantu team supporting untuk mengerjakan Penukaran point nasabah untuk ditukarkan dengan beberapa pilihan barang maupun kerjasama dengan garuda Indonesia
2. Layanan Executive Lounge (Airpot Lounge)
Bank KB Bukopin bekerjasama dengan beberapa layanan executive lounge dibandara Indonesia, dimana saya ambil alih untuk pengecekan kebandara dan pengecekan atas transaksi nasabah, pemberian fasilitas ini salah bagian dari loyalitas kepada nasabah
3. Cash on Loan( Dana tunai)
Saat ini saya memiliki team telemarketing sebanyak 21 agent dan 1 Tl, dimana saya bekerjasama dengan salah satu vendor yang cukup berpengalaman dibidang telemarketing, saya yang langsung menghandle team telemarketing.
4. Kerjasama dengan Asuransi
KB Bukopin telah bekerjasama dengan beberapa insurance dimana saya juga menjalankan business dengan mereka, adapun beberapa asuransi menggunakan telemarketing sehingga mempermudah dalam pencapaian target penjualan
5. Aktivasi Kartu
Saya juga menghandle layanan aktivasi kartu agar setiap nasabah setelah menerima kartu dapat langsung segera diaktifkan adapun aktivasi menggunakan telemarketing maupun SMS Blast.
6. In Actif Card
Setiap nasabah yang telah memiliki kartu tidak banyak yang langsung menggunakan kartu untuk transaksi, sehingga tugas saya untuk mengaktifkan transaksi nasabah dengan memberikan beberapa gimmick menarik.