Lead Client Service Partner-Digital Transformation

Our client is a global multinational information technology company that provides business consulting, information technology, and outsourcing services.
Domain - E-Commerce and Digital Marketing.
Technical And Professional Requirements

• Ability to manage a P&L, very good with numbers
• Deep understanding of the SEA enterprise market especially around Experience in Commerce and Digital Marketing
• Several years of sales and client management experience.
• Deep understanding of Customer Experience solutions across the entire customer journey
• Action-oriented and goal focused
• Demonstrated active listening skills, highly consultative and solutions-oriented
• Proven expertise in nurturing and building large profitable client relationships

Roles & Responsibilities

• Build a multi-prong relationship with clients to drive deal wins
• Conducts client governance and executive-level meetings and pitches
• Prepares reports by collecting, analyzing, and summarizing information.
• Understand offerings deeply and pitch them to prospective clients
• Prioritizes deals that are aligned with company growth strategy
• Collaborate with presales, delivery, and architecture teams to ensure the greatest winnability
• Understand client strategy and vision and prepare client expansion strategy
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Act as a trusted advisor to clients
• Build partnerships with product principals and other partners in the region
• Shape deals to sell large-scale solutions