L&D Executive Jobs

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Learning & Development Executive coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He / she assists the Director of Human Resources in creating an effective and efficient operation for the Training department.

What will I be doing?

As the Learning & Development Executive, you will be responsible for performing the following tasks to the highest standards:

• Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
• Assist to set up the talent program budget.
• Organize in coordination with the Director of HR and Department Heads, approved cross trainings.
• Provide information as required regarding training records and attendance.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Carry out talent programs according to brand standards.
• Take part in the preparation and planning of the Training department’s goals and objectives.
• Assist to set up and maintain training and talent program policies.
• Organize reward and certification programs.
• Implement appropriate management practices that provide team members with motivation and communication.
• Regularly keep training records.
• Develop plans to conduct needs analyses and in-house training on a regular basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.
• Offer support and advice on personal development plans to team members under your supervision.
• Manage the planning and delivery of orientation programs.
• Be familiar with property safety, current first aid and fire emergency procedures.
• Develop tools and systems to ensure training and development programs meet hotel objectives.
• Take part in team member performance reviews and set up development plans.
• Update the training notice board with all information on the situation in and out of the hotel as well as training information.
• Assist the Director of HR to organize reward and certification programs
• Deal effectively with guests and workplace colleagues from a variety of cultures.
• Assist all departmental trainers if necessary, with trainings.
• Facilitate multiskilling.
• Be aware of duty of care, and adhere to occupational health and safety legislations, policies and procedures.

What are we looking for?

An Learning & Development Executive, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Willing to take challenges and work under pressure.
• Good project management skills.
• Good communication skills.
• At least 2 years of management experience in a training supervisory or above role, in an international 5-star hotel.
• University graduate.
• Good presentation and teaching skills.
• Knowledgeable of Learning & Development.
• Excellent command of written and spoken English to meet business needs.
• Excellent coordination and organization ability.
• Minimum 3 years of related working experience in the hotel industry.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Jakarta Diponegoro

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Human Resources