Inside Sales Representative Ps

s

Location: [[Tanjung Enim]]

Status: [[Contract]]

Role & Responsibilty

Accountable to Ensure achievement of PS sales target and manage relationship with the assigned accounts

Accountable to Manage customer transaction journey from lead-to-cash (e.g. receiving PO, giving customers updates on order status)

Accountable to Ensure standardized treatments and offerings across accounts

Accountable to Ensure accuracy of sales document (e.g. PO) and follow up with customers to resolve discrepancy

Accountable to Ensure committed demand forecast is accurate and changes on forecast communicated

Responsible to Develop customer visit plan, visit customers face-to-face at branch and build relationships with decision-makers to understand their needs and business goals

Responsible to Inspect equipment, create visit report and update customer MEP database

Responsible to Gather, assess, prioritize and follow up on leads (incl. from OLGA) and convert those leads to sales

Responsible to Respond to inquiry / requests on customers’ product support needs, coordinating with parts, service, and EM division to support customers’ needs

Responsible to Handle commercial negotiation with customers including negotiation of price, terms and conditions, and warranty claim disputes

Responsible to Raise forecast for committed demand stocking based on customer’s needs

Responsible to Inform sales manager / supervisor on changes to customer’s machine location and maintenance plan