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Desk Collection Supervisor Jobs

Company

Moladin
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Teknologi, Informasi, dan Internet
Expires 2023-06-16
Posted at 1 year ago
Job Description
  • Ensuring that all collection activities are conducted in compliance with company policies and legal requirements.
  • Managing a team of desk collection staff and providing guidance and support as needed.
  • Developing and implementing collection policies and procedures.
  • Managing delinquent accounts and negotiating payment plans with customers.
  • Monitoring and analyzing collection data to identify opportunities for improvement.
  • Providing regular reports on collection activities to management.
  • Maintaining positive relationships with clients and resolving any issues that arise.
Requirements
  • Bachelor's degree in finance, accounting, business administration, or related field.
  • Strong communication and interpersonal skills.
  • Knowledge of debt collection laws and regulations.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Microsoft Office Suite and collection management software.
  • Strong leadership and management skills.
  • Minimum of 5 years of experience in desk collection, preferably in the finance industry.