Customer Service Officer Jobs

Responsibilities:

• Create a warm and comfortable environment for students and parents.
• Assist the Centre Manager in managing the daily operations of the Learning Centre.
• Ensure safety and care of students.
• Prepare reports using digital forms.
• Attend, respond and manage customer inquiries and requests.
• Front desk and administrative duties.

Requirements:

• Candidate should have a minimum of 1 year relevant work (full-time or part-time) experience.
• Fresh graduates are preferred.
• Can respond quickly to customers' requests and inquiries.
• Candidate should possess a cheerful disposition and excellent communication skills at all levels.
• Willing to learn and develop new skills to grow professionally.
• Possess digital marketing skills.
• Must be highly profecient in digital literacy (Microsoft Office and other LMS platforms).
• Must be willing to work retail hours (i.e. Saturday and Sunday until 6pm).
• Preferable experience includes but is not limited to Education Centres, Sales, Customer Service, Retail; Food and Beverage.
• Able to communicate in English.
• Must love children, people-oriented, can work under pressure.

Compensation and Benefits:

• A Competitive Remuneration Package Commensurate with Experience.
• Excellent Employment Benefits.
• Career Growth.