Community Manafer (Career Center)

Refocus — where the future is born!

Refocus is a global EdTech company.

We’ve already changed the lives of more than 5 000 students in 7 countries. We ain’t gonna stop. Our goal is to launch 20 products in Indonesia, the Philippines, and all the countries across the Asia region.

The #1 goal is to equip our students with skills that will be in demand in the Asian market for at least 30 years.

We dream big. We go global.

Refocus is all about enthusiasm combined with unprecedented professionalism. We highly appreciate experts from various spheres who aren’t afraid to help the world evolve.

We have one principle only — we love what we do. Join us, and you’ll become a part of a multicultural family where your decisions matter on a global scale.

Do you have a fire in your heart as strong as ours is?

If the answer is YES, you should apply for our position.

What you will do:

• Build all necessary processes and guidelines together with a career center lead;
• Communicate with our students and support them through their job-search process;
• Be responsible for managing career coaches;
• Be responsible for the organization of online live group event sessions;
• Collect feedback from students and career coaches, analyze and work with career center lead on improvements;
• Troubleshooting;
• Be responsible for managing 300+ students.

What we expect from you:

• Experience in the career center would be an advantage;
• Junior Project management skills.
• English C1 and above;
• You enjoy helping people and providing the best service to them;
• 3+ years of experience working as community/customer success/customer support manager;
• You love communication with people;
• Organization of online group meetups;
• Experience in building communication with our partners;
• You know how to measure your work in terms of metrics;

What we offer:

• Competitive salary - 11 880 000 mln IDR net
• Free access to all Refocus educational programs.
• Official employment with government-mandated benefits;
• 100 % remote job;
• Opportunities for career growth (to Community Team Lead/Project Manager);

Your journey map before employment: HR interview → Case study → Final interview with the Community Lead → Job offer!