Chef De Cuisine - Ambar Restaurant (Japanese Cuisine)

Job Number 23115950
Job Category Food and Beverage & Culinary
Location Mandapa a Ritz-Carlton Reserve, Jalan Kedewatan, Banjar Kedewatan, Bali, Indonesia, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES
Ensuring Culinary Standards And Responsibilities Are Met For Restaurant

• Ensures compliance with all applicable laws and regulations regulations.
• Assists in developing daily and seasonal menu items for the restaurant.
• Communications production needs to key personnel.
• Maintains food preparation handling and correct storage standards.
• Follows proper handling and right temperature of all food products.
• Recognizes superior quality products, presentations and flavor.
• Estimates daily restaurant production needs.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Determines how food should be presented and creates decorative food displays.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
• Plans and manages food quantities and plating requirements for the restaurant.

Leading Kitchen Team

• Encourages and builds mutual trust, respect, and cooperation among team members.
• Leads shift teams while personally preparing food items and executing requests based on required specifications.
• Ensuring and maintaining the productivity level of employees.
• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures employees understand expectations and parameters.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures employees are cross-trained to support successful daily operations.

Establishing and Maintaining Restaurant Kitchen Goals

• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Effectively investigates, reports and follows-up on employee accidents.
• Knows and implements company safety standards.
• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.
• Handles guest problems and complaints.
• Provides services that are above and beyond for customer satisfaction and retention.
• Interacts with guests to obtain feedback on product quality and service levels.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Uses all available on the job training tools for employees.
• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Manages employee progressive discipline procedures.

Additional Responsibilities

• Attends and participates in all pertinent meetings.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.