Ambar Manager Jobs

Job Number 23098644
Job Category Food and Beverage & Culinary
Location Mandapa a Ritz-Carlton Reserve, Jalan Kedewatan, Banjar Kedewatan, Bali, Indonesia, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES
Managing Bar/Lounge Operations

• Implements agreed upon beverage policy and procedures throughout the property.
• Maintains food handling and sanitation standards.
• Monitors adherence to all liquor control policies and procedures.
• Ensures compliance with all Bar/Lounge policies, standards and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs
• Assists with developing menus and promotions as necessary.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Manages to achieve or exceed budgeted goals.
• Manages inventories according to budget and business levels.
• Manages in compliance with all local, state and Federal beverage and liquor laws.

Leading Bar/Lounge Team

• Trains staff on liquor control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Communicates critical information to the Bar/Lounge staff regarding each event.
• Ensures employees understand expectations and parameters.

Ensuring Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Provides excellent customer service.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds effectively to guest problems and complaints.
• Provides feedback to individuals in an effort to improve service performance.
• Empowers employees to provide excellent customer service.

Managing Human Resource Activities

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.