Guest Services Manager - The St. Regis Jakarta
By St. Regis Hotels & Resorts At Area DKI Jakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Senior Airport Services Agent- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
DCS experience and knowledge of ticketing is an advantage for this job
Assist Passengers in regard to Entry Requirements, Visas, and Residence Permits. Carry out general profiling of passengers on need basis.
Excellent communication skills with fluency in English language.
Able to manage mishandled baggage services, including service recovery situations with customers.
Monitors all Gate and Check in activities ensuring the accurate, service oriented acceptance and boarding of passengers.
Ensure smooth handling of Customer service at the station.
Airport Services Agent- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
Excellent communication skills with fluency in English language.
Good interpersonal skills and strong team orientation
Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Assisting the Duty Officer in handling company materials and records
Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
Guest Services Associate Iii
By Four Points by Sheraton At Kuta, Indonesia

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By Marriott Hotels At Medan, Indonesia

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By Marriott At Area DKI Jakarta, Indonesia

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By Four Points by Sheraton At Makassar, Indonesia

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By Ovolo Hotels At Kuta, Indonesia
Receive Hotel benefits in rooms and our fabulous F&B outlets
Be a part of Front Office Team that is going to ROCK Kuta’s world
Stay Fit and Fabulous; be involved in our Wellbeing Programmes
Develop relationships and make a difference to other people’s lives through our Community Programme
Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent
You will take responsibility for a variety of front office tasks, ensuring that Ovolo standards are consistently delivered.
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By Fairfield Inn & Suites by Marriott At Kuta, Indonesia

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By Westin Hotels & Resorts At Area DKI Jakarta, Indonesia

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By Marriott Hotels At Yogyakarta, Indonesia

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Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for a Guest Services Agent to join our team and provide exceptional service to our guests. If you have a passion for hospitality and a desire to make a lasting impression, this is the job for you!

A Guest Services Agent is responsible for providing excellent customer service to guests at a hotel, resort, or other hospitality establishment. They are responsible for greeting guests, answering questions, providing information, and resolving any issues that may arise.

What is Guest Services Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards and procedures
• Proficiency in computer software and applications

What is Guest Services Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality industry
• Knowledge of hospitality industry standards and procedures

What is Guest Services Agent Knowledge?

• Knowledge of hospitality industry standards and procedures
• Knowledge of customer service principles and practices
• Knowledge of local attractions and services

What is Guest Services Agent Experience?

• Previous experience in customer service or hospitality industry
• Experience in a fast-paced environment

What is Guest Services Agent Responsibilities?

• Greet guests and provide information about the hotel, its services, and local attractions
• Answer guests’ questions and resolve any issues that may arise
• Process guest check-ins and check-outs
• Handle guest complaints and inquiries
• Ensure all guest requests are met in a timely