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Guest Services Agent Jobs

Guest Services Manager - The St. Regis Jakarta
By St. Regis Hotels & Resorts At Area DKI Jakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Service Agent Jobs
By SOL by Melia Kuta At Bali, Indonesia
* Excellent communication skills in English; knowledge of additional languages is advantageous.
* High school diploma or equivalent; relevant tertiary education is a plus.
* Proven experience in a customer service role, preferably in the hospitality industry.
* Strong interpersonal skills and a genuine passion for guest satisfaction.
* Ability to multitask, stay composed under pressure, and handle challenging situations.
* Flexibility to work varying shifts, including weekends and holidays.
Agent-Guest Relations Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Lannyna, Indonesia

ジョブ番号 23159192 求人カテゴリ Rooms & Guest Services Operations 場所 The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia 地図で表示 スケジュール Full-Time 遠隔地ですか? N ...

Mgr-Guest Services I Jobs
By Le Méridien Hotels & Resorts At Jakarta, Indonesia

แมริออท อินเตอร์เนชั่นแนลเป็นผู้ว่าจ้างที่ให้โอกาสเท่าเทียมกัน เราเชื่อในการจ้างบุคลากรที่มีความหลากหลายและสนับสนุนวัฒนธรรมที่รวมทุกกลุ่มคนและให้ความสำคัญกับคนเป็นอันดับหนึ่ง เรามุ่งมั่นที่จะไม่เลือกปฏิบัติบนหลักการที่ได้รับความคุ้มครอง เช่น ความพิการและสถานะทหารผ่านศึก หรือหลักการอื่นๆ ที่ครอบคลุมภายใต้ข้อกฎหมายที่เกี่ยวข้อง

Senior Airport Services Agent- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
DCS experience and knowledge of ticketing is an advantage for this job
Assist Passengers in regard to Entry Requirements, Visas, and Residence Permits. Carry out general profiling of passengers on need basis.
Excellent communication skills with fluency in English language.
Able to manage mishandled baggage services, including service recovery situations with customers.
Monitors all Gate and Check in activities ensuring the accurate, service oriented acceptance and boarding of passengers.
Ensure smooth handling of Customer service at the station.
Airport Services Agent- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
Excellent communication skills with fluency in English language.
Good interpersonal skills and strong team orientation
Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Assisting the Duty Officer in handling company materials and records
Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
Guest Services Associate Iii
By Four Points by Sheraton At Kuta, Indonesia

채용 번호 23142808 작업 카테고리 Rooms & Guest Services Operations 위치 Four Points by Sheraton Bali Kuta, Jalan Benesari Banjar Pengabetan, Kuta, Bali, Indonesia 지도에서 보기 스케줄 Full-Time 원격 위치입니까? ...

Agent-Guest Relations Jobs
By Marriott Hotels At Medan, Indonesia

職務編號 23142649 工作類別 Rooms & Guest Services Operations 地點 JW Marriott Hotel Medan, Jalan Putri Hijau No. 10, Medan, Sumatera Utara, Indonesia 在地圖中查看 工作編制 Full-Time 身處外地？ N 願意海外赴任？ N ...

Guest Recognition Agent Jobs
By Marriott At Area DKI Jakarta, Indonesia

Job Number 23140996 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Pacific Place, Sudirman Central Business District Jl. Jendral Sudirman, Jakarta, ...

Airport Services Agent - Cairo
By Qatar Airways At القاهرة القاهرة مصر, Egypt, Arab Rep.
Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
Excellent communication skills with fluency in English language.
Good interpersonal skills and strong team orientation
Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Assisting the Duty Officer in handling company materials and records
Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
Guest Services Associate Jobs
By Radisson Blu Bali Uluwatu At Badung, Indonesia
Fluent in English ( speaking, writing, and reading )
Able to work under pressure
Able to drive and have a driving license ( A )
have a minimum of 2 years in a 5-star international chain hotel
Coord-Guest Services Jobs
By Le Méridien Hotels & Resorts At Jakarta, Indonesia

职位编号 23139855 工作类别 Rooms & Guest Services Operations 地点 Le Méridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia 在地图中查看 编制 Full-Time 远程申请? N 重新安置？ N 职位类型 ...

Guest Services Associate I
By Four Points by Sheraton At Batam, Indonesia

채용 번호 23138364 작업 카테고리 Rooms & Guest Services Operations 위치 Four Points by Sheraton Batam, Komplek Panorama Nagoya Sungai Jodoh Batu Ampar, Batam, Riau Islands, Indonesia 지도에서 보기 스케줄 ...

Guest Services Agent (Reception)
By Four Points by Sheraton At Batam, Indonesia

Job Number 23138364 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Batam, Komplek Panorama Nagoya Sungai Jodoh Batu Ampar, Batam, Riau Islands, Indonesia ...

Guest Service Agent Jobs
By Bleu Mathis Gili Asahan Lombok At Lombok, Indonesia

Company Description: Experience an enchanting escape like no other at Bleu MATHIS Gili Asahan, a boutique resort nestled amidst the picturesque coconut grove by the sea. Just a 2.5-hour boat ride from ...

Guest Services Associate Iii
By Four Points by Sheraton At Makassar, Indonesia

ジョブ番号 23120657 求人カテゴリ Rooms & Guest Services Operations 場所 Four Points by Sheraton Makassar, Jalan Andi Djemma No. 130, Makassar, South Sulawesi, Indonesia 地図で表示 スケジュール Full-Time ...

Agent-Guest Services-Lead Jobs
By Marriott Hotels At Yogyakarta, Indonesia

職務編號 23133653 工作類別 Rooms & Guest Services Operations 地點 Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia 在地圖中查看 工作編制 Full-Time 身處外地？ ...

Guest Relations Agent Jobs
By Marriott At Area DKI Jakarta, Indonesia

Job Number 23121606 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah ...

Guest Service Agent Jobs
By The Balcone Hotel At Agam, Indonesia

Company Description: Escape to the ultimate in luxury and comfort at The Balcone Hotel & Resort and The Balcone Villa, located in stunning Agam, Bukittinggi. Ideal for business or leisure, our ...

Guest Services Associate (Fda)
By Four Points by Sheraton At Balikpapan, Indonesia

Job Number 23122735 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Balikpapan, Jalan Pelita No.19, Balikpapan, East Kalimantan, Indonesia VIEW ON MAP ...

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for a Guest Services Agent to join our team and provide exceptional service to our guests. If you have a passion for hospitality and a desire to make a lasting impression, this is the job for you!

A Guest Services Agent is responsible for providing excellent customer service to guests at a hotel, resort, or other hospitality establishment. They are responsible for greeting guests, answering questions, providing information, and resolving any issues that may arise.

What is Guest Services Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards and procedures
• Proficiency in computer software and applications

What is Guest Services Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality industry
• Knowledge of hospitality industry standards and procedures

What is Guest Services Agent Knowledge?

• Knowledge of hospitality industry standards and procedures
• Knowledge of customer service principles and practices
• Knowledge of local attractions and services

What is Guest Services Agent Experience?

• Previous experience in customer service or hospitality industry
• Experience in a fast-paced environment

What is Guest Services Agent Responsibilities?

• Greet guests and provide information about the hotel, its services, and local attractions
• Answer guests’ questions and resolve any issues that may arise
• Process guest check-ins and check-outs
• Handle guest complaints and inquiries
• Ensure all guest requests are met in a timely