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Customer Relation Management Jobs

Customer Relation Jobs
By Centroland At Semarang, Indonesia
Bachelor's degree in Business Administration, Management, or related field
Familiarity with customer relationship management (CRM) software
Experience in customer service or related field
Strong communication and interpersonal skills
Excellent problem-solving and conflict resolution skills
Ability to multitask, prioritize, and manage time effectively
Customer Operations, Workforce Management (Jogja)
By Shopee At Yogyakarta, Indonesia
Min. 2 years of working experience in related field (experiencing in WFM such as forecasting and Scheduling would be an advantage)
Create schedule (for L1 & L2 CS) and monitor changes to schedule, in order to ensure adequate daily resource coverage
Forecast manpower planning within the CS Team (based on forecast projection from BI), in order to ensure adequate daily resource coverage
Create, compile, and report, all KPI/CSAT/best performance, and scorecard achievements in Operations from Sales Force
Min. Bachelor's Degree in any major
Good with numbers and data interpretation
Customer Relation & Online Marketing
By Rich Railing At Jakarta Pusat, Indonesia
Pendidikan Min. D3/S1 semua jurusan
Lebih disukai lulusan ilmu komunikasi, marketing, hubungan masyarakat,dsb.
Menguasai komunikasi dalam bersosial media (instagram, facebook, Tiktok)
Menguasai kemampuan komunikasi yang impresif, Customer Journey Orientation & Data Oriented.
Inovatif handling complain, analisa & Problem solving
Mampu bekerja secara individu maupun tim.
Customer Advisor Relation Jobs
By PT Media Pintarin Bersama At Area DKI Jakarta, Indonesia
Be responding to customers on pre-sales/ after sale service too.
Understand customers' query and responds to them with correct information.
Escalate the ticket to related team/department if further clarification needed.
Follow up on every ticket with relevant department and ensure customer informed on the progress/solution.
Convert customer to spend with us thru phone/email/live chat.
Answering calls from customers or Check and reply emails/live chat from customers with friendly and professional manner.
Customer Relation Officer Jobs
By PT. Surya Lintas Pasifik At Surabaya, Indonesia
Melayani inquiry pelangan perusahaan secara online dan offline
Melakukan follow up ke pelanggan offline dan online perusahaan
Meningkatkan performa perusahaan di marketplace
Menganalisa potensi pasar dan mengatur harga jual produk
Mengenalkan produk perusahaan dan promo yang diselenggarakan
Posting produk, update stock barang dan harga pada program ERP dan platform ERP E-commerce perusahaan
Senior Customer Relation Executive (Property)
By Emerhub At Bali, Indonesia
Leadership: Proven leadership skills to guide and mentor junior legal staff, promoting teamwork and knowledge sharing.
Risk Assessment: Identify legal risks associated with property transactions and provide strategic advice to mitigate potential liabilities.
Analytical Thinking: Exceptional analytical and problem-solving abilities to assess legal risks, identify potential issues, and provide innovative solutions.
Adaptability: Ability to work in a fast-paced environment, manage multiple tasks simultaneously, and adapt to changing priorities.
Documentation: provide and collect legal documents, permits, contracts, and agreements pertaining to property transactions, leases, and other property-related matters
Team Leadership: Supervise and mentor junior legal staff, providing guidance, training, and feedback to enhance their professional growth and performance.
Customer Relation Jobs
By PT. Tiga Berlian Mandiri (Tiberman) At Surabaya, Indonesia
Membuat rumusan ide promosi yang tepat guna dan sasaran
Min. Pendidikan SMA / SMK
Pengalaman min. 1 tahun lebih disukai
Fresh graduate are welcome to apply
Sales-Customer Relation Officer Jobs
By PT Keranjang Sukses Indonesia At Denpasar, Indonesia

Work Closely with sales dept. regarding sales prospects

Preferably those who are domiciled in Bali or willing to be placed in Bali

Customer Relation Admin Jobs
By THENBLANK At Depok, Indonesia
Proven customer support experience or experience as a Customer Relation
Excellent interpersonal and communication skills
Ability to multi-task, prioritize, and manage time effectively
Bachelors degree in Administration, Communication or similar.
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Customer And Partner Relation Representative
By ARAH Coffee At Jakarta Raya, Indonesia
Proven experience in customer service or partner support roles, preferably in the retail or hospitality industry.
Excellent interpersonal skills and the ability to build positive relationships with customers, partners, and cross-functional teams.
Exceptional problem-solving and conflict resolution abilities, with a customer-centric mindset.
Strong attention to detail, accuracy, and organizational skills.
Process orders, returns, and exchanges accurately, maintaining attention to detail and adhering to company policies and procedures.
Document and maintain accurate records of customer and partner interactions, inquiries, and resolutions in the CRM system.
Customer Relation Jobs
By Simpelbiz At Kota Tangerang, Indonesia

Memberikan layanan tanya jawab untuk para pelanggan terkait kebutuhan mereka dalam persiapan pembuatan badan usaha dan perizinan, baik melalui chat, telepon, ataupun tatap muka langsung. Membangun ...

Customer Relation Officer Beauty Lux Clinic
By Beautyverse Group At Daerah Istimewa Yogyakarta, Indonesia
Bertanggung jawab atas administrasi dan hospitality customer.
Membangun hubungan yang baik dengan customer.
Memberikan informasi mengenai treatment dan promo yang ada.
Memiliki pengalaman di bidang Customer Service/Customer Relation Officer selama 1 tahun.
Komunikatif, ramah, dan trampil dalam bernegosiasi.
Bersedia bekerja secara WFO (Yogyakarta).
Customer Relation Officer Jobs
By PT. Cakra Biwa Consultant At Bantul, Indonesia

Company Description: PT. Cakra Biwa Consultant Job Description: Customer Relation Officer

Customer Management Specialist Jobs
By Talent Insider At Jakarta Raya, Indonesia
More than two customer-management roles previously, such as voice of customer, experience design, customer care, customer intelligence, customer loyalty
Strong background in customer research and analytics techniques, customer strategy, process improvement, human-centered design and performance management
Manage And Improve Customer Relationship To Ensure A High Retention Rate Through Innovative Program
Proven ability to manage diverse efforts' synergies
Experienced in navigating ambiguity and change with an entrepreneurial mindset
Work experience in multiple P&L units or multiple functional areas, such as marketing, quality, service, etc
Customer Relation Intern Jobs
By Kiddu At Indonesia
Fast learner with the ability to work under pressure, multi-tasking, strong communication skills, detail oriented, and exceed beyond expectation
Have a strong understanding of treating our clients as king, represented by professional, friendly, warm and responsive communication skill
Invaluable hands-on work and leadership experience
Free training for early childhood EQ education every month
Join us in a thriving start-up that is ready to give you an experience of a lifetime!
Extra benefit for good performance
Sales And Customer Relation Officer
By PT Bersama Berkat Dunia At Area DKI Jakarta, Indonesia

We are looking for those who take pleasure in delivering the extra mile and build sincere engagement with customers We are enthusiastic to welcome someone that can amplify the positive value of ...

Customer Relationship Management & Partner Relation
By Raihmimpi At Bandung, Indonesia
Customer Relationship Management & Partnership
1. pendidikan minimal SMK/Diploma (Jurusan Marketing/Komunikasi)
2. Diutamakan berpengalaman sebagai customer service
3. Familiar menggunakan media sosial
5. Bisa menggunakan Microsoft Office (Word, Excel, PPT)
6. Memiliki kemampuan analisis yang baik

Are you looking for a job that will allow you to use your customer service skills to build relationships with customers? Look no further! We are looking for a Customer Relationship Management professional to join our team and help us create lasting relationships with our customers. If you have a passion for customer service and a knack for problem solving, this could be the perfect job for you!

Customer Relationship Management (CRM) is a business strategy that focuses on building and maintaining relationships with customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM jobs involve managing customer relationships, analyzing customer data, and developing strategies to increase customer loyalty and satisfaction. To become a CRM professional, you need strong interpersonal and communication skills, as well as a good understanding of customer service and sales processes. You should also have experience with CRM software and be familiar with data analysis and customer segmentation. Skills required for a CRM job include customer service, sales, communication, problem solving, data analysis, and project management. Knowledge of CRM software, customer segmentation, and marketing strategies is also important. Responsibilities of a CRM professional include managing customer relationships, analyzing customer data, developing customer segmentation strategies, and creating customer loyalty programs. They may also be responsible for developing customer service processes, creating customer surveys, and managing customer feedback. Experience in customer service, sales, or marketing is beneficial for a CRM job. Qualifications such as a degree in business, marketing, or a related field can also be beneficial. Tools that help CRM work better include customer relationship management software, customer segmentation software, customer feedback tools, and customer service software. Good tips to help CRM do more effectively include understanding customer needs, segmenting customers, and creating customer loyalty programs. Common CRM interview questions include questions about customer segmentation, customer service processes, and customer feedback.