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Customer Relation Jobs

Customer Relation Jobs
By Centroland At Semarang, Indonesia
Bachelor's degree in Business Administration, Management, or related field
Familiarity with customer relationship management (CRM) software
Experience in customer service or related field
Strong communication and interpersonal skills
Excellent problem-solving and conflict resolution skills
Ability to multitask, prioritize, and manage time effectively
Customer Relation & Online Marketing
By Rich Railing At Jakarta Pusat, Indonesia
Pendidikan Min. D3/S1 semua jurusan
Lebih disukai lulusan ilmu komunikasi, marketing, hubungan masyarakat,dsb.
Menguasai komunikasi dalam bersosial media (instagram, facebook, Tiktok)
Menguasai kemampuan komunikasi yang impresif, Customer Journey Orientation & Data Oriented.
Inovatif handling complain, analisa & Problem solving
Mampu bekerja secara individu maupun tim.
Customer Advisor Relation Jobs
By PT Media Pintarin Bersama At Area DKI Jakarta, Indonesia
Be responding to customers on pre-sales/ after sale service too.
Understand customers' query and responds to them with correct information.
Escalate the ticket to related team/department if further clarification needed.
Follow up on every ticket with relevant department and ensure customer informed on the progress/solution.
Convert customer to spend with us thru phone/email/live chat.
Answering calls from customers or Check and reply emails/live chat from customers with friendly and professional manner.
Customer Relation Officer Jobs
By PT. Surya Lintas Pasifik At Surabaya, Indonesia
Melayani inquiry pelangan perusahaan secara online dan offline
Melakukan follow up ke pelanggan offline dan online perusahaan
Meningkatkan performa perusahaan di marketplace
Menganalisa potensi pasar dan mengatur harga jual produk
Mengenalkan produk perusahaan dan promo yang diselenggarakan
Posting produk, update stock barang dan harga pada program ERP dan platform ERP E-commerce perusahaan
Senior Customer Relation Executive (Property)
By Emerhub At Bali, Indonesia
Leadership: Proven leadership skills to guide and mentor junior legal staff, promoting teamwork and knowledge sharing.
Risk Assessment: Identify legal risks associated with property transactions and provide strategic advice to mitigate potential liabilities.
Analytical Thinking: Exceptional analytical and problem-solving abilities to assess legal risks, identify potential issues, and provide innovative solutions.
Adaptability: Ability to work in a fast-paced environment, manage multiple tasks simultaneously, and adapt to changing priorities.
Documentation: provide and collect legal documents, permits, contracts, and agreements pertaining to property transactions, leases, and other property-related matters
Team Leadership: Supervise and mentor junior legal staff, providing guidance, training, and feedback to enhance their professional growth and performance.
Customer Relation Officer/Service
By PT Astrido Jaya Mobilindo At Bogor, Indonesia

Company Description: PT Astrido Jaya Mobilindo is a Authorized Dealer for Toyota, Daihatsu & Isuzu in Indonesia. Job Description: Customer Relation Officer/Service

Customer Relation Jobs
By PT. Tiga Berlian Mandiri (Tiberman) At Surabaya, Indonesia
Membuat rumusan ide promosi yang tepat guna dan sasaran
Min. Pendidikan SMA / SMK
Pengalaman min. 1 tahun lebih disukai
Fresh graduate are welcome to apply
Sales-Customer Relation Officer Jobs
By PT Keranjang Sukses Indonesia At Denpasar, Indonesia

Work Closely with sales dept. regarding sales prospects

Preferably those who are domiciled in Bali or willing to be placed in Bali

Customer Relation Admin Jobs
By THENBLANK At Depok, Indonesia
Proven customer support experience or experience as a Customer Relation
Excellent interpersonal and communication skills
Ability to multi-task, prioritize, and manage time effectively
Bachelors degree in Administration, Communication or similar.
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Customer And Partner Relation Representative
By ARAH Coffee At Jakarta Raya, Indonesia
Proven experience in customer service or partner support roles, preferably in the retail or hospitality industry.
Excellent interpersonal skills and the ability to build positive relationships with customers, partners, and cross-functional teams.
Exceptional problem-solving and conflict resolution abilities, with a customer-centric mindset.
Strong attention to detail, accuracy, and organizational skills.
Process orders, returns, and exchanges accurately, maintaining attention to detail and adhering to company policies and procedures.
Document and maintain accurate records of customer and partner interactions, inquiries, and resolutions in the CRM system.
Customer Relation Jobs
By Simpelbiz At Kota Tangerang, Indonesia

Memberikan layanan tanya jawab untuk para pelanggan terkait kebutuhan mereka dalam persiapan pembuatan badan usaha dan perizinan, baik melalui chat, telepon, ataupun tatap muka langsung. Membangun ...

Customer Relation Officer Beauty Lux Clinic
By Beautyverse Group At Daerah Istimewa Yogyakarta, Indonesia
Bertanggung jawab atas administrasi dan hospitality customer.
Membangun hubungan yang baik dengan customer.
Memberikan informasi mengenai treatment dan promo yang ada.
Memiliki pengalaman di bidang Customer Service/Customer Relation Officer selama 1 tahun.
Komunikatif, ramah, dan trampil dalam bernegosiasi.
Bersedia bekerja secara WFO (Yogyakarta).
Parents Relation & Administration Jobs
By BSS Indonesia Group At Jakarta Raya, Indonesia

About us BSS Indonesia Group is a leading sports organization focused on soccer and basketball education. With a strong presence in Jakarta, Tangerang, Bekasi, and Bandung, we are dedicated to ...

Customer Relation Officer (Jakarta Timur)
By PT Globalindo 21 Express At Area DKI Jakarta, Indonesia

Memiliki pengalaman di bidang Telemarketing/marketing diutamakan

Memiliki kemampuan komunikasi & negosiasi yang baik

Customer Relation Officer Jobs
By PT. Cakra Biwa Consultant At Bantul, Indonesia

Company Description: PT. Cakra Biwa Consultant Job Description: Customer Relation Officer

Customer Escalation Jobs
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal and on target service level
Monitor and provide response for any escalation
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Customer Interaction Jobs
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Monitor and provide initial response for query from email and social media
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Representing team on project or initiative
Brand Relation Jobs
By DCT Agency At Cisauk, Indonesia
Minimum 1-year experience as Relation Officer, Account Executive, Account Manager, Brand Relations, Sales Marketing
Minimum education Bachelor All majors (Preferably Marketing, Business, Communication)
Having skill analysis and problem-solving
Manage ongoing end to end campaigns
(Fresh Graduate are welcome to apply)
Accustomed to communicating in English
Customer Relation Intern Jobs
By Kiddu At Indonesia
Fast learner with the ability to work under pressure, multi-tasking, strong communication skills, detail oriented, and exceed beyond expectation
Have a strong understanding of treating our clients as king, represented by professional, friendly, warm and responsive communication skill
Invaluable hands-on work and leadership experience
Free training for early childhood EQ education every month
Join us in a thriving start-up that is ready to give you an experience of a lifetime!
Extra benefit for good performance
Community Relation Jobs
By PT. Mecapan Kreasi Indonesia At Jakarta, Indonesia
Excellent communication and interpersonal skills
Manage Mecapan’s Member on Community Group and being point of contact regarding Membership activities
Manage Social Media campaigns for various social media platforms to align with marketing strategies
A bachelor’s degree in Public Relation, Communication or related fields
Fresh graduate or final year student with no class attending
Able to think out of the box, problem solver and ability to work under pressure

Are you looking for a job that will let you use your people skills to make a difference? Join our team as a Customer Relations Representative and help us create an amazing customer experience!

Overview:

Customer relations jobs involve building and maintaining relationships with customers. This includes providing customer service, resolving customer complaints, and helping customers find the products and services they need. Customer relations professionals must have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles. They must also be able to think on their feet and handle difficult customer situations with tact and diplomacy.

How To Become an Customer Relation jobs:

To become a customer relations professional, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or sales. Additionally, you may need to complete a customer service training program or take classes in customer relations.

Customer Relation Skills requied For Your Resume And Career:

• Excellent communication and interpersonal skills
• Ability to think on your feet
• Ability to handle difficult customer situations
• Knowledge of customer service principles
• Knowledge of sales principles
• Ability to work independently
• Ability to work in a team environment
• Ability to multitask
• Ability to use customer service software
• Knowledge of customer service policies and procedures

Customer Relation Knowledge For Your Resume And Career:

• Knowledge of customer service principles
• Knowledge of sales principles
• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service metrics
• Knowledge of customer service regulations
• Knowledge of customer service strategies
• Knowledge of customer service techniques

Customer Relation Responsibilities For Your Resume And Career:

• Responding to customer inquiries and complaints
• Providing customer service
• Resolving customer issues
• Educating customers on products and services
• Upselling products and services
• Building customer relationships
• Maintaining customer records
• Analyzing customer feedback
• Developing customer service strategies
• Implementing customer service policies and procedures

Customer Relation Experience For Your Resume And Career:

• Experience in customer service or sales
• Experience in customer relations
• Experience in customer service training
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service trends
• Experience in customer service metrics
• Experience in customer service regulations
• Experience in customer service strategies
• Experience in customer service techniques

Customer Relation Qualifications For Your Resume And Career:

• High school diploma or equivalent
• Customer service training program
• Classes in customer relations
• Certifications in customer service
• Certifications in customer relations
• Certifications in customer service software

Customer Relation Educations For Your Resume And Career:

• High school diploma or equivalent
• Customer service training program
• Classes in customer relations
• Certifications in customer service
• Certifications in customer relations
• Certifications in customer service software
What tools help Customer Relation work better?
• Customer service software
• Customer relationship management (CRM) software
• Live chat software
• Help desk software
• Knowledge base software
• Survey software
• Analytics software
Good tips to help Customer Relation do more effectively?
• Listen to customers and be empathetic
• Respond quickly to customer inquiries
• Use positive language when communicating with customers
• Be patient and understanding
• Follow up with customers to ensure their needs are met
• Offer solutions to customer issues
• Stay up to date on customer service best practices
• Use customer feedback to improve customer service
Common Customer Relation interview questions?
• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What do you think makes a successful customer service representative?
• How do you stay up to date on customer service best practices?
• What strategies do you use to build customer relationships?
• How do you handle customer complaints?
• What techniques do you use to resolve customer issues?