Register
Recruit Create CV

Call Center Customer Service Representative Jobs

Call Center Representative Jobs
By PT. Inti karya Nawasena At Pekanbaru, Indonesia

Deskripsi Pekerjaan Call Center Bagian pelayanan kepada calon pembeli maupun pembeli. Kualifikasi: - Pendidikan minimal SMA. - Fresh Graduate welcome. - Mampu berkomunikasi secara baik dan benar. ...

Senior Customer Service Representative
By Diversey At Jakarta, Indonesia
Keep customer informed on the complaint status & manage complaints to closure
Collaborate with other departments at regular meetings for continuous reduction in complaints and improvement to total Customer Experience.
Own the region and territory nominated for service offerings and maintain Customer Satisfaction, very important part for this position
Act as a Subject Matter Expert for all systems to support colleagues and wider business
Facilitate the sales of the company’s products through up selling and cross selling.
Provide visibility to customers on order status
Customer Service Representative Jobs
By Game Consign At Kota Tangerang, Indonesia

Job Desc: 1. Mengatasi masalah customer serta memberikan solusi / pengarahan terbaik 2. Menangani semua customer dengan baik dan ramah 3. Memberikan pelayanan yang baik, ramah, dan informatif 4. ...

Customer Service Representative, Senior
By Air Liquide At Area DKI Jakarta, Indonesia
Generate regular sales reports, analyze sales data, and provide insights to the sales team and management for decision-making purposes.
Coordinate with internal stakeholders, including production, logistics, and finance teams, to ensure timely delivery and resolution of any order-related issues.
Manage and compile customer feedback to identify areas for improvements in services and sales processes.
Bachelor’s degree or equivalent experience required.
Preferably minimum 5-7 years of experience.
Good in Correspondence, Communication, Negotiation & Computer skills.
Customer Service Representative (Jakarta - Malaysia)
By Concentrix At Jakarta Raya, Indonesia
Recognize, document, and alert the management team of trends in customer calls.
Excellent data entry and typing skills.
Manage different types of callers in a given span of time.
Manage and resolve customer complaints.
Relevant working experience in the contact center as customer services is preferred or fresh graduate.
Knowledge of customer service practices and principles
Customer Service Representative (Batam) (Incorp Indonesia & Vietnam)
By Dealls – Jobs & Mentoring (YC W22) At Batam, Indonesia
Report monthly activity to Sales Manager
Minimum education is Diploma degree, preferably from Secretary, Business, Marketing major
Excellent in English and Mandarin skills in verbal and written
Handle customer complaints by phone, email, mail or social media
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Customer Service Representative Jobs
By Momentree At Indonesia
WFH (Work From Home), dapat bekerja sepenuhnya dari rumah. Jam kerja: 08:00 - 17:00.
Telah menyelesaikan SMK / SMA / S1
Minimum 1-2 tahun pengalaman dalam customer servicing.
Mampu menggunakan Microsoft Word and Powerpoint (atau Google Docs dan Slides).
Mampu mengatur Email, Google Calendar dan mengoperasikan Google Meet dan Zoom.
Mampu menggunakan Whatsapp, Instagram, TikTok, Facebook, YouTube, Twitter and Threads.
Customer Service Representative (Csr)
By Ivosights At Yogyakarta, Indonesia
Have a minimal 1 year experience as customer service, live chat agent or call center
Excellent written and verbal communication skills and decision making skills
Escalated the ticket to Team Lead
Focus and understand users' needs.
Able to work on Monday-Friday (office hour)
Customer Service Representative (International Account)
By vOffice At Badung, Indonesia
Previous experience in customer service or executive assistant would be great.
Working hours: Monday to Friday 9am to 6pm & Saturday 9-12
Greet our clients and guests with enthusiasm and a pleasing attitude.
Attend to mails and calls (sorting, storing, notifying, forwarding).
Ensure our space is always show-ready.
Monitor our housekeeper to ensure every corner of our space is in order.
Customer Service Representative Jobs
By Ivosights At Yogyakarta, Indonesia

Qualifications: • Minimum SMA/SMK • Have minimal 1 year experience as Customer Service, Live Chat Agent or Call Center • Focus and understand users' needs. • Excellent written and verbal ...

Call Center Representative Jobs
By PT Pelangi Fortuna Global At Jakarta Raya, Indonesia

• Memberikan Informasi yang dibutuhkan konsumen mengenai produk perusahaan via Telepon sesuai SOP yang berlaku • Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via Telepon ...

Customer Service Representative Jobs
By Amar Bank At Jakarta, Indonesia
Experience a minimum 1 year in a call center banking, prefer having an experience handling digital banking customers
Receive, handling, resolve calls and provide solutions for complaints from customer
Provide customer with product and service information
Identify and escalate priority issues
Documenting all call information according to SOP
Handling task related to SLIK audit and complaint
Customer Service Representative (Batam)
By InCorp Indonesia & Vietnam At Batam, Indonesia
Report monthly activity to Sales Manager
Minimum education is Diploma degree, preferably from Secretary, Business, Marketing major
Excellent in English skills in verbal and written
Handle customer complaints by phone, email, mail or social media
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Customer Service Representative Jobs
By WhiteCrow Research At Area DKI Jakarta, Indonesia
Graduate and 2 to 4 years of experience in Sales support.
Provide varying degrees of support and enhance the lines of communication between the organization and customer to ensure customer satisfaction.
Coordinating for inbound shipment to ensure the imported product deliver to warehouse as per plan
Ensures timely shipment document preparation and SAP updating
Coordinating import shipment and complete the necessary LPI system for clearance formality
Outbound local shipment: Preparation and coordinating for shipment documentation and logistics, update SAP & maintaining Reports (Weekly / Monthly)
Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Surabaya, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Kota Bekasi, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Jakarta, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Medan dan Sekitarnya, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Bandung, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service Representative - Remote
By Blue Cross Blue Shield of Arizona At Lembang, Indonesia
Ongoing training for employees who wish to grow in their careers, acquire skills, and become managers
This remote work opportunity requires residency, and work to be performed, within the State of Arizona.
Remote, in-office, and hybrid work options within the state of Arizona
Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms, and manuals
Eleven (11) paid holidays, including 2 floating holidays you can use any time you wish
Accrued paid time off (up to 16 days per calendar year)

Are you looking for an exciting opportunity to provide exceptional customer service? We are seeking a Call Center Customer Service Representative to join our team and provide outstanding customer service to our clients. If you have excellent communication skills, a friendly and professional demeanor, and a passion for helping others, we want to hear from you!

What is Call Center Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to type quickly and accurately
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Call Center Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is Call Center Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Call Center Customer Service Representative Experience?

• Previous customer service experience

What is Call Center Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer service issues
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all customer information and interactions
• Develop and maintain a knowledge base of the evolving products and services