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Store Manager Jobs

Company

PT. Kultur Kopi Indonesia
Address Talete Satu, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-06-15
Posted at 11 months ago
Job Description
s
  • Maintain updated records of daily, weekly and monthly revenues and expenses
  • Manage COGS
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Manage daily café operations
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Complete store administration and ensure compliance with policies and procedures
  • Manage training of new staff in accordance with our service standards
  • Ensure high levels of customers satisfaction through excellent service
  • Interact with customers to ensure all inquiries and feedback are handled promptly & appropriately
  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Maintain outstanding store condition and visual merchandising standards
Requirements
  • Can work well under pressure & have flexible working hour
  • Age maximal 35 years old
  • Strong managerial & communication skills
  • Strong commitment to service excellence.
  • Minimal Bachelor’s degree/ Diploma in hospitality or any related major
  • Proven working experience as assistant or Store Manager minimal 3 years in F&B Industry (preferably in café)
  • Fluent both in written & spoken English
  • Minimal 4 Years Experience as an Assistant or Store Manager
  • Well-groomed and presentable