Sous Chef-Banquet Jobs

Job Number 23091109
Job Category Food and Beverage & Culinary
Location The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff. Assists in coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.
CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 1 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 1 year experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES
Ensuring Culinary Standards And Responsibilities Are Met

• Attends daily Banquet Event meetings to review culinary requirements.
• Assists in developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Plans food quantities and plating requirements for all banquet functions.
• Assists in determining how food should be presented and creates decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Ensures compliance with all Food & Beverage policies, standards and procedures.
• Estimates daily Banquet Event Order production needs.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Manages BEO process including menu development, pricing, tracking and ordering.
• Supports procedures for food & beverage portion and waste controls.
• Manages food quantities and plating requirements for all banquet functions.

Assisting in Managing Culinary Teams

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees understand expectations and parameters.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Communicates regularly with employees to ensure performance expectations are clear.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaching or instructing others.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises banquet kitchen shift operations.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Ensures and maintains the productivity level of employees.
• Utilizes an "open door" policy to identify and address employee problems or concerns.
• Ensures property policies are administered fairly and consistently.
• Communicates production needs to key personnel.

Maintaining Culinary Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages to achieve or exceed budgeted goals.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Responds effectively to guest problems and complaints.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Managing and Conducting Human Resource Activities

• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures employees are cross-trained to support successful daily operations.
• Trains employees in safety procedures.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Conducts training when appropriate.
• Ensures disciplinary procedures and documentation support the Peer Review Process.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Attends and participates in all pertinent meetings.
• Analyzes information and evaluating results to choose the best solution and solve problems.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.