Social Media Support – Volunteer (Asia/Intercontinental)

𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗖𝗼𝗺𝗽𝗮𝗻𝘆

At SkilledUp Life, we provide free volunteer opportunities to individuals by pairing them with British Tech Companies. We help them build work experience and improve their career prospects. We currently have over 15,000 volunteers from over 100 countries who have used SkilledUp Life to build work experience and have utilized SkilledUp Life to land their dream job.

About Opportunity

The Social Media Support Specialist is responsible for reaching out to potential volunteers on Linkedin and other social media platforms for growing User Acquisition efforts. Under the leadership of the Team Administrator, they will also be managing and responding to incoming messages through social media platforms. The Specialist will communicate with potential volunteers via social media and messages, and collaborate with fellow team members, and report trends and patterns to leadership.

The Support Specialist will also be building meaningful connections and suggesting the most relevant Opportunities to fit the needs of each individual. They will also be designing SkilledUp Life branded “Shorts” using Canva for social media platforms. The ideal candidate is results driven, a self-starter, and LOVES talking to people, solving problems, and being of service. The Specialist will interact with our users on a daily basis, guide them to sign up, answer questions professionally and solve issues through multiple channels while also helping to build the SkilledUp Life brand.

Activities

• Represent SkilledUp Life in answering questions and guiding them with the sign up and application process.
• Report your work to the Talent Administrator in the Reporting Sheet.
• Respond to #opentowork posts on Linkedin from inexperienced individuals who can benefit by joining SkilledUp Life.
• Build connections and encourage potential applicants to sign up.
• Understand the needs of each potential user and suggest the most suitable opportunity from the SkilledUp Life platform.
• Designing and posting “Shorts” on Social Media using Canva for brand building.

The Ideal Volunteer:

• Follow-up to make sure they’ve signed up and can articulate the steps towards signing up and applying.
• Excels in understanding the needs of each individual and suggests the most relevant opportunity for their career with excellent support and clear communication.
• Stays current on policies and procedures of SkilledUp Life.
• Adheres to best practices and scopes of engagements. Reports trends and issues to the Administrator on a regular basis and timely manner.
• Meets and exceeds expectations as defined by Administration

Education

• Degree or relevant online coursework (Udemy, coursera, etc) in Digital Marketing or Communications.

Skills & Requirements

• Fantastic communication skills and someone who loves understanding and talking to people.
• Passionate about learning new things and great work ethic.
• A decent amount of Linkedin connections and familiarity with basic social media functions.
• Basic Canva designing skills.

𝗗𝘂𝗿𝗮𝘁𝗶𝗼𝗻

– 3 months

– Part-time

– Remote

Endorsements

Once a satisfactory outcome is delivered, we will:

• Write Linkedin Post thanking you for your contribution.
• Allow you to add Company Name to your Linkedin Profile.
• Provide a testimonial for Linkedin that can also be added your CV/Resume
• Provide a testimonial against your profile on SkilledUp Life

Disclaimer

This is a voluntary position, i.e. there is no direct financial compensation, no promise of future paid work or any taxable benefit in kind.