Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Sales Manager - Jso (Jakarta Sales Office)
Recruited by Alila Hotels 8 months ago
Address Surakarta, Indonesia
Business Account Manager (Sales Supervisor)
Recruited by MODA | PT Mobilitas Digital Indonesia 8 months ago
Address Cakung, Indonesia
Account Manager (Sales It)
Recruited by PT. Swadharma Duta Data 9 months ago
Address Palembang, Indonesia
Senior Manager, Footwear Production – Indonesia
Recruited by Brooks Running 9 months ago
Address Cirebon, Indonesia
Sales Manager - Jso
Recruited by Sheraton Hotels & Resorts 9 months ago
Address Sijuk, Indonesia
Regional Sales Manager - Central Java
Recruited by Jiva 10 months ago
Address Semarang, Indonesia
Senior Account Manager - International Office
Recruited by Glints 1 year ago
Address Batam dan Sekitarnya, Indonesia
Senior Sales Account Manager (Global/ Remote/ Hybrid)
Recruited by EXANTE 1 year ago
Address Surabaya dan Sekitarnya, Indonesia
Senior Sales Manager - Jso
Company | Sheraton Hotels & Resorts |
Address | Sijuk, Indonesia |
Employment type | CONTRACTOR |
Salary | |
Category | Pariwisata dan Perhotelan |
Expires | 2023-08-09 |
Posted at | 10 months ago |
Job Number 23124674
Job Category Sales & Marketing
Location Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.
CANDIDATE PROFILE
Education And Experience
Understanding Market Opportunities & Driving Revenue
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
Job Category Sales & Marketing
Location Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.
CANDIDATE PROFILE
Education And Experience
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Understanding Market Opportunities & Driving Revenue
- Responds to incoming group/catering opportunities for the property that are outside parameters of the .
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Develops effective group/catering sales plans and actions.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Closes the best opportunities for each property based on market conditions and individual property needs.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Maximizes revenue by upselling packages and creative food and beverage.
- Handles all opportunities if property does not participate in an EBC.
- Designs, develops and sells creative catered events.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Executes and supports the business Customer Service Standards and property’s Brand Standards.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
- Participates in and practices daily service basics of the brand.
- Executes brand’s Customer Service Standards and property’s Brand Standards.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Provides excellent customer service in order to grow share of the account.
- Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Uses sales resources and administrative/support staff.
- Manages and develops relationships with key internal and external stakeholders.
- Creates contracts as required.
- Conducts site inspections.
- Utilizes intranet for resources and information.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
-
Marketing Officer Jobs
By PT. Livindo Artha Gracia At Banten, Indonesia 7 months ago
-
Research Intern (Seagrass Transplantation)
By CarbonEthics At Bintan, Indonesia 7 months ago
-
Regional Asset Lead Jobs
By Beam Mobility At Indonesia 7 months ago
-
Ui/Ux Application Design (Fresh Graduated)
By Sahaware Indonesia At Bandung, Indonesia 7 months ago
-
Devops Manager Jobs
By Skubbs At Indonesia 7 months ago