Operations Associate, Jakarta (Mandarin Speaking Required)

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables you to make important credit judgments with confidence.

Middle Office Team

The Middle Office team engages in a wide range of day-to-day operational and administrative activities, which center on productivity gains in support of Fitch’s rating process, and includes, but is not limited to:

• Improvements in the aging of ratings – annual review cycles
• Enabling faster availability of financial statements
• Enabling Analysts to cover more credits, to allocate more time to analysis, rating action commentaries (RACs) and research
• Streamlining a diverse range of non-analytical tasks for Analysts
• Improving the quality and speed of processing financial statement adjustments

Role & Responsibilities

Fitch Ratings’ Global Core Operations team is seeking Operations Associates to join the group in Asia Pacific (APAC) region. This team is a core part of Fitch Group’s global growth strategy in APAC region. The position involves providing a range of non-analytical support services required for the overall credit analysis performed by Fitch.

The Operations Associates will assist with many of the analytical teams’ fundamental tasks related to the rating process. These tasks include support on internal applications; data and ratings input and verification; and electronic filing of documents. The position involves working collaboratively with members of analytical teams, Operations, IT and others to ensure that the correct processes are followed; meeting the needs of the users and supporting compliance with the Company’s overall business and regulatory requirements.

Key Responsibilities (including But Not Limited To)

• Assist with internal support applications, data and ratings input and verification, and electronic filing of documents.
• Assist with day to day management/ support of the ratings workflow operating processes.
• Work collaboratively with various Ratings teams.
• Assist senior Operations members with special projects, as needed, on behalf of the Chief Operating Officer or other senior managers of Fitch Ratings.
• Perform other non-analytical and administrative tasks as directed by the Operations team.
• Participate in various projects including training new members of the team on the use of new tools/applications.
• Provide daily and ad-hoc support to rating Analysts across the region to assist with the internal credit rating committees’ process.
• Identify and recommend enhancements to the current procedures, applications, management report and training, to provide the highest quality support to the global analytical community.
• Assist with ratings workflow operating processes to ensure universal compliance.
• Promote an overall understanding of compliance requirements; and related policies and procedures.

Skills And Requirements

We are open to candidates who are newly qualified graduates, early in their career or have 3+ years’ experience in an administrative or operational position. The successful candidate must:

• Be proficient in Excel and Word
• Have excellent organisational skills, time management skills and problem-solving skills.
• Be customer focused with the commitment to providing exceptional client service and have excellent attention to detail.
• Have the desire to learn about the ratings and Fitch’s Core Operations processes.
• The ability to manage multiple projects simultaneously and work within a cohesive team environment.
• Be highly motivated, flexible, collaborative, and adaptable to change.
• Be fluent in Mandarin and English, both written and verbal
• The ability to communicate with senior managers, analytical staff, and technical support – both verbally and in written correspondence

This role will require shift work, shifts will be rotated amongst team members. The shifts are:

• 7am - 4pm
• 8am - 5pm
• 9am - 6pm
• 10am - 7pm

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.