It Infrastructure & Support Lead

Company Description

Pluang is a technology-driven Indonesian wealth-tech investment company. Founded in 2019, Pluang’s mission is to democratize finance for all. We believe that everyone should have access to the financial markets, so we’ve built Pluang from the ground up to make investing friendly, approachable, and understandable for newcomers and experts alike. We are trusted by leading big tech companies in Indonesia to sell Pluang Investment products in their platform and applications (GoInvestasi by Gojek, Dana eMAS by Dana, and BukaEmas by Bukalapak).

• Developing & managing IT Infrastructure, including but not limited to network, server, database, internet, cctv, office access and IT security
• Managing IT related needs for employee onboarding & offboarding
• Preparing for ISO 27001
• Handling asset management for Indonesia office (IT inventory list)
• Managing end-user accounts (Google Workspace, Slack, Jira, Atlassian, Confluence)
• Handling vendor management (ISP, Laptop, etc.)
• Project delivery, from proposal until go live

Job Requirements

• Ability to deal effectively with all levels within organization as well as with external parties
• Data-driven is a must
• Experience in ISO 27001 preparation would be an advantage
• Having 6-8 years experience in handling IT infrastructure, IT operations and support
• Bachelor's degree in IT, Computer Science, Computer Engineering or relevant major
• Good communication skills both written and verbal in English
• Self-initiative, hands-on problem solver, and result driven