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Company

Accord Innovations
Address Area DKI Jakarta, Indonesia
Employment type CONTRACTOR
Salary
Expires 2023-08-03
Posted at 10 months ago
Job Description
  • Changing configurations, settings and permissions to fix computer issues
  • Answering employee questions regarding computer systems
  • Installing new software and hardware drivers and updating existing ones as needed
  • Gathering and analyzing data to diagnose problems with computer systems
  • Resolving IT support requests from employees
  • Logging all service requests and updating tickets as needed
  • L1 for user support, troubleshooting computer user problem etc
  • Updating employees on the status of their service requests
  • Generating sign ins for new hires during the onboarding process