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It Helpdesk Intern (Solo)
Company | Shopee |
Address | Yogyakarta, Indonesia |
Employment type | INTERN |
Salary | |
Category | Teknologi, Informasi, dan Internet |
Expires | 2023-07-22 |
Posted at | 10 months ago |
|
- Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
- Handle asset management, maintain inventory and liaise with vendors
- Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
- Maintain and monitor office network infrastructure, IT security and antivirus tools
- Troubleshoot and resolve end user application issues, maintain and update technical support documentation
- Fluent English is a must
- Passionate in IT technology and wants to make a difference with technology solutions
- Enthusiastic and willing to learn in a fluid and fast-paced environment
- Willing to fully WFO from Solo/Surakarta Office.
- A recent fresh graduate in Computer Sciences, Information Technology or related field is preferred (final year students with no classes left are welcome to apply)
- Good interpersonal and communication skills to interact effectively at all levels
- Available for a 3-6 months period of internship.
- Strong analytical and troubleshooting skills
- Has basic knowledge of computer hardware, software, and OS (Windows and macOS)
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