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It Helpdesk Intern - Jkt

Company

Shopee
Address Jakarta Raya, Indonesia
Employment type INTERN
Salary
Category Teknologi, Informasi, dan Internet
Expires 2023-07-22
Posted at 10 months ago
Job Description
|


  • Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
  • Handle asset management, maintain inventory and liaise with vendors
  • Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
  • Troubleshoot and resolve end user application issues, maintain and update technical support documentation
  • Maintain and monitor office network infrastructure, IT security and antivirus tools


Requirements


  • A recent fresh graduate in Computer Sciences, Information Technology or related field is preferred (final year students with no classes left are welcome to apply)
  • Enthusiastic and willing to learn in a fluid and fast-paced environment
  • Good interpersonal and communication skills to interact effectively at all levels
  • Has basic knowledge of computer hardware, software, and OS (Windows and macOS)
  • Fluent English is a must
  • Passionate in IT technology and wants to make a difference with technology solutions
  • Willing to fully WFO from Jakarta Office/Warehouse.
  • Available for a 3-6 months period of internship.
  • Strong analytical and troubleshooting skills