Human Resources Business Partner

• Responsible for areas of Recruiting, Employee Relations, Benefits, Events, Workers Compensation and other employee-related tasks.
• Additionally, responsible for short and long term planning of all the HR related functions like workforce planning, recruitment, staffing strategies, wage and salary administration, associate and labour relations, benefits, workforce training and development etc.
• Oversee the daily operation of the Human Resources office.

Administration

• To be responsible for coordinating and monitoring the activities of the Human Resources Division.

• To prepare and update the Human Resources Departmental

Operations Manual.

• To ensure that government-stipulated employee legislation is strictly followed and implemented.

• To ensure that the necessary Human Resources forms are forwarded to the Regional/Corporate Human Resources promptly.

To conduct regular Departmental Communication Meetings.

To represent the Human Resources function on the hotel's Executive Committee and where necessary, the commercial building management.

• To be responsible for coordinating and monitoring the activities of the Human Resources Division.

• To prepare and update the Human Resources Departmental

Operations Manual.

• To ensure that the hotel is adhering to all Company/Hotel

Human Resources Policies and Procedures.

• To ensure that government-stipulated employee legislation is strictly followed and implemented.

• To ensure that the necessary Human Resources forms are forwarded to the Regional/Corporate Human Resources promptly.

To conduct regular Departmental Communication Meetings.

• Establish and conduct exit interviews protocol.

Customer Service

• To ensure that Human Resources personnel provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

Financial

• To maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximize productivity and minimize unnecessary payroll costs.

• To research and propose competitive compensation/ benefits/incentive packages.

› To ensure that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved.

• To ensure company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Marketing

• To ensure that a strong Employee Communications Program is implemented that maximizes employee's awareness of the hotel operating philosophy/concepts.

Operational

• To ensure that Employee Facilities are maintained to the highest standards of operation.

Personnel

• To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel/property management policies and procedures.

• To oversee the hotel and property management recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.

• To support the development of supervisory and management personnel in the hotel and property management, through the implementation of an effective succession plan, coaching/mentoring programme and by assisting the Training Manager with selected Leadership Series Training.

• To assist in the training of Human Resources employees making sure that they have the skills necessary to perform their duties in the most productive way.

• To ensure a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety and development.

• To ensure that all employees report for duty punctually, wearing the correct uniform and name tag at all times. To ensure that they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department's grooming standards.

Other Duties

• To respond to changes in the Human Resources function as dictated by the industry, company and hotel.

• To attend training sessions and meetings as and when required.

• To carry out any other reasonable duties and responsibilities as assigned.

• To handle General Affair with local government and handling all employee- related matters.

• To oversee the development and printing of an Employee Handbook, which contains information on the following: - Message, time card, security, personal effects (personal purchase, employee identification card, probation, transfer, promotion, termination, working hours, rosters, payment of salary, performance review, grievance procedures, annual leave entitlement, rest day, public holiday, compassionate leave, medical leave, sick leave and hospitalization, maternity leave, insurance and workman's compensation, annual wage supplement, allowance (transport, split shift, permanent night shift), overtime payment, annual salary increments, festive advances, meals, retirement age, locker, uniforms, recreation, staff newsletter, staff party, provident fund scheme, general rules, disciplinary action and general information.

• To assist property management with the review and negotiation process of the lease, agreements and other legal matters pertaining to the operation of the property.

Qualifications

• Bachelor's degree

• 5 years of experience in HR or related field

Strong organization, communication and conflict resolution skills