Ede/Pod Windows Server Sme(Tech Support L4/L5 Level) Indonesian National

Role : EDE/POD Windows Server SM

Location- Jakarta

Briefing of role:

• Servers initiatives. Assist customers in building, deploying, operating, and optimizing complex enterprise environments. This job has proven to be a career accelerator for hundreds of engineers over the years.
• Drive ongoing efforts to achieve a proactive approach.
• Build new skills to improve IT services and support.
• In this role, you will have the opportunity to
• You will be responsible for customer satisfaction, deployment, adoption, and support of Windows
• You will be a trusted advisor, an SME specialist on your core technology and deemed as expert
• Deploy, upgrade, or migrate a specific Microsoft technology following proven best practices.
• Uncover the root cause of IT issues.

providing your expertise on below.

• Analyzing and documenting requirements.
• Setting the collaboration framework.
• Analyzing enterprise specifics.
• Controlling solution development.
• Participating in technology selection.
• Working with customers during their preferred downtime for critical deployment/support.
• Analyzing the technology environment.
• Creating a solution prototype.

Roles and Responsibilities :

Must have skills:

• Perform ongoing performance tuning, hardware upgrades, and resource optimization as
• Responsible for setup, configuration, and troubleshooting of complex Windows environments
• Installation/Upgrade and maintenance of Windows Operating system
• Expert Windows based servers running in a mixed physical and virtual environment.
• Controller replication, and organizational unit management.
• Required.
• Provide Identity Management consulting and solutions.
• Maintenance and deployment of the MS Windows OS ( Physical / virtual)
• Experience in managing network component TCP/IP, iSCSI , RADIUS, DNS and DHCP, Domain
• (e.g., clustering, high availability, load balancing, etc.).
• Experience with WSUS servers and clustered filesystems
• Expert in Hyper-V technology
• Backup and rapid recovery for environments centered on Microsoft technology.
• Forest multidomain environment knowledge.
• Exposure to Microsoft System Center Data Protection Manager (SCDPM) offers near-continuous
• Good experience of Active Directory . Experience with Active Directory and group policies, multi-
• Expert of Windows servers 2012 R2, 2016, 2019 and 2022.

Good to have skills:

• Windows Security Patch and Antivirus installation.
• Support for the SCOM platform and create and maintain
• Exposure in administrative tasks from the Operation Manager console, provide application
• Responsible for the implementation, operation, maintenance, backup, system security and
• Support capacity planning.
• Certificate Authority Installation, Configuration, and Administration.
• System integrity of Microsoft Operating systems .Perform periodic performance reporting to
• Exposure to Azure cloud
• Knowledge of Power Shell scripting