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Ecommerce Specialist (Supervisor) Jobs
Company | TNP Group |
Address | Jakarta Raya, Indonesia |
Employment type | CONTRACTOR |
Salary | |
Expires | 2023-09-23 |
Posted at | 8 months ago |
Responsibilities:
1. Organize sales activities across various marketplaces and monitor sales performance metrics.
2. Monitor and evaluate pricing strategies and coordinate discount promotions across all marketplaces.
3. Plan and coordinate advertising campaigns with marketplace representatives and social media platforms.
4. Efficiently organize and execute promotions for new product launches to drive sales.
5. Develop pre and post-sales customer service activities to enhance customer satisfaction.
6. Organize and monitor accurate and timely order deliveries to customers.
7. Provide mentoring and professional development for the team to achieve optimal outcomes.
8. Maintain online stock monitoring to ensure inventory levels are up-to-date and accurate.
Requirements:
- Bachelor's degree in Marketing, Business, E-commerce, or a related field.
- Minimum of 3 years of experience in e-commerce management, preferably in the retail industry.
- Ability to delegate tasks effectively and monitor team performance to achieve targets.
- Proven experience in managing e-commerce operations and online sales, preferably in the retail industry.
- Strong understanding of marketplace platforms and experience in managing multiple online channels.
- Proficiency in using analytics tools and platforms to track sales performance metrics.
- Familiarity with digital marketing strategies and advertising campaigns.
- Ability to thrive in a fast-paced and constantly evolving e-commerce landscape.
- Knowledge of customer service best practices to enhance customer experience.
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