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Customer Operations (For Vip Users) - Social Media Company

Company

Emerhub
Address Area DKI Jakarta, Indonesia
Employment type CONTRACTOR
Salary
Category Penerbitan Konten Online
Expires 2023-07-12
Posted at 11 months ago
Job Description
  • Understand and analyze the needs of VIP users, contact and maintain VIP users of the platform, maintain good communication with VIP users, and timely address VIP users' demands.
  • Be familiar with the main voice room/live streaming platforms in Indonesia, and be able to develop effective measures to hunt VIP users.
  • Develop VIP privilege system, and be responsible for the numbers and recharge of VIP users


Job Requirements:


  • Possess operational data analysis ability, have good execution ability, and be results-oriented.
  • Proficient in English, both written and spoken. Proficiency in Mandarin will be an added advantage.
  • More than 2 years of experience in overseas chat room VIP/premium users operations.
  • Good teamwork and self-motivation.


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