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Cs Service Marketing Jobs

Company

Samsung Electronics Southeast Asia & Oceania
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Manufaktur Peralatan Rumah Tangga, Peralatan Listrik, dan Elektronik,Manufaktur Komputer dan Elektronik
Expires 2023-08-25
Posted at 9 months ago
Job Description
Position Summary


Role and Responsibilities


  • Normally receives general instructions on routine work with detailed instructions on new projects or assignments
  • Develops professional expertise by complying with company policies and procedures
  • [Budget Management] Create Budget base on target Implementation and Maintenance All target base on Budget
  • [Project Innovation] Create and Plan New Project to Support Customer Service Department.
  • Works on problems of moderate scope where analyzing situations or data requires a review on various factors
  • [Service Marketing] Design and Develop Service Marketing Campaign for Increasing Service Awareness to Customer using Samsung Channel such as: Offline, Samsung.com, Social media and Apps
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • [Customer Retention Program] Create Opportunities for Samsung User to Reuse Samsung Product through Promo, Campaign and Cross Selling


Skills And Qualifications


  • Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
  • Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years
  • Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks
  • Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
  • May manage a group such as coordinating activities regarding costs, methods and staffing