Asst It Manager Jobs

Job Number 22187341
Job Category Information Technology
Location Fairfield by Marriott Bali Kuta Sunset Road, Jalan Merdeka Raya VII, Badung, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
As a member of the property management staff, this entry-level position contributes general knowledge and skill in technology to provide first- and some second-level support and break-fix (repairs, installations, maintenance of all property-based systems). Generally works under supervision and within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance of all property-based systems. Has knowledge of sophisticated technology equipment/processes and Marriott proprietary systems.
CANDIDATE PROFILE
Education And Experience

• System-related professional certifications desired.
• Previous experience in IR Global Field Services or Marriott Systems Support desirable.
• College degree or equivalent work experience. Possess 3-5 years experience in like position.

CORE WORK ACTIVITIES
Managing Technology Needs within Budget Targets

• Works to ensure property is in compliance with appropriate Marriott International Policy and Information Security Manual. Implements solutions as directed to resolve discrepancies.
• Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; may process invoices
• Ensures technology assets are secured.
• Complies with technology-related vendor contracts.
• Conducts periodic inventories of applications and hardware.

Building and Sustaining Relationships with Customers

• Is professional and responsive to inquiries from customers/vendors/peer group.
• Provides exceptional customer service.
• Provides timely, accurate, and detailed status reports as requested

Ensuring Client Technology Needs are Met

• Supports email and use of MI network
• Troubleshoots high-speed Internet access problems
• Moves/adds/changes PCs/peripherals; migrating data when necessary.
• Provides end-user support to property staff, business center.
• Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.
• Assists in disaster recovery and business continuity as it relates to technology.
• Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.
• Assists with setup or reset of security passwords
• Supports end-use pager cellular phone issues.
• Performs adds/moves/changes/deletions.
• Works as part of a team to execute a disaster recovery plan.
• Images desktops, installs new software applications, applies patches, maps drives to correct server/network.
• Performs routine desktop backup as scheduled or directed.
• Escalates problems as appropriate through direct supervisor, Global Field Services, MSSC.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World™ at Fairfield Inn & Suites by Marriott.