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Assistant E - Commerce Manager
Company | Hilton |
Address | Bali, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Pariwisata dan Perhotelan |
Expires | 2023-05-10 |
Posted at | 1 year ago |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
- Track the effectiveness and ROI of each promotion and campaign.
- Assist the Ecommerce Manager in executing online marketing initiatives set by the Marcom Manager for respective departments, major but not limited to, Sales / Room / F&B / Events (VIP events, weddings, social events, general property awareness).
- Expand the database of respective departments.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Track and follow-up on the effectiveness of each online activity in each department and provide research and analysis.
- Assist the Ecommerce Manager to review and improve the effectiveness of initiatives.
- Assist the Ecommerce manager in the research and development of new online channels for all departments.
- Good use of Hilton online tools.
- Real-time tracking of online content such as social media / blogs / review websites to customer reviews, coordinating relevant departments to solve and improve the problems raised by guests, replying promptly to ensure the hotel's reputation.
- Carry out any other reasonable duties and responsibilities as assigned.
- Assist the Ecommerce Manager to maintain and update all relevant content on the hotel's network and social media.
- Integrity: We do the right thing all the time.
- Hospitality: We are passionate about delivering exceptional Guest experiences.
- Fluent in spoken and written Mandarin and English to meet business needs.
- Now: We operate with a sense of urgency and discipline.
- Leadership: We are leaders in our industry and in our Communities.
- Teamwork: We are team players in everything we do.
- Ownership: We are owners of our actions and decisions.
- Basic SEO skills, including Google and Baidu SEO rules and regulatory experience.
- Good computer operation skills.
- Strong digital marketing experience, especially in the areas of email marketing and website optimization.
- 2 years or more experience in hotel and marketing / advertising, preferred.
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