Customer Service Officer Jobs
By Kian Soon, C-Parts Solutionists At Batam Kota, Indonesia

About the Position Customer Service Coordinator of PT. Kian Soon Hardware will report directly to the Supply Chain Manager and Country Manager of Kian Soon. 1. This position ensures timely ...

Customer Service Jobs
By Royal Orchid Syariah Group At Cimahi, Indonesia

Company Description: Royal Orchid Syariah Group merupakan perusahaan yang bergerak di sektor developer property syariah. Didirikan pada 2016 di Bandung Visi Kami Royal Orchid Syariah Group Mengusung ...

Customer Service Staff (Bitung)
By Meratus Group At Bitung, Indonesia
Experience in sampe position minimum 1 years
Knowledge in shipping & logistic Industry
Make a loadlist according to the space allocation from sales to the operation team (origin & transhipment)
DO release process, monitor invoices that appear, to the process of returning the container guarantee fee
Update daily progress booking, rate quotation PNK-Out
Minimun Bachelor Degree from any field
Customer Service Jobs
By PT. Dethoria At Surabaya, Indonesia

memberikan data data yang diminta oleh customer

menerima dan menyelsaikan keluhan dari customer

Customer Service Executive Jobs
By Glints At Batam, Indonesia
3 years of professional experience as Customer Service Executive
Has experience in B2B & B2C
First-class communication skills and ability to interact with people from diverse backgrounds
A calm temperament and excellent negotiation and conflict resolution skills
Have experience in an international working environment / handling overseas customer (preferably)
Passionate and Collaborative Team Play

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics