Customer Service Administrator Jobs
By Upgraded.id At Surabaya, Indonesia
Mengidentifikasi dan menilai kebutuhan pelanggan untuk menciptakancustomer satisfaction
Membangun hubungan yang berkelanjutan dan kepercayaan dengan pelanggan melalui komunikasi yang terbuka dan interaktif
Menanggapi pertanyaan pelanggan dengan cepat
Berkomunikasi dengan pelanggan melalui berbagaichannel
Memahami produk atau layanan dengan baik sehingga dapat menjawab pertanyaan pelanggan dengan tepat
Membantu pelanggan yang ingin melakukan pemesanan, pengembalian dana, atau penukaran
Admin Customer Service Jobs
By Rumah Kumbang At Surabaya, Indonesia

Company Description: Kami adalah platform layanan pendidikan keluarga dan pengasuhan anak usia dini yang berlokasi di Surabaya. Kami menyediakan program-program yang berfokus pada stimulasi tumbuh ...

Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Surabaya, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
(Securities) Customer Service Staff - Remote
By MatchaTalent At Surabaya, Indonesia
Minimum of one year of experience in a customer service role.
Experience in investment or financial services sector is preferred but not mandatory.
Exceptional communication and interpersonal skills, with proficiency in written and spoken English.
Ability to multitask, prioritize, and manage time effectively.
Respond to customer inquiries via email and telephone with professionalism and in a timely manner.
Understand the functionalities and intricacies of our client's investment platform to provide accurate and helpful information.
Customer Service Support Manager
By PT Sentra Vidya Utama (SEVIMA) At Surabaya, Indonesia
Excellent knowledge of management methods and techniques
3+ years of proven experience as the Customer Support Manager
Prior experience in a managerial or supervisory role
Understand the product knowledge and IT Landscape.
Working knowledge of customer service software, databases, and tools
Strong client-facing and communication skills
Customer Service Jobs
By PT. Dethoria At Surabaya, Indonesia

memberikan data data yang diminta oleh customer

menerima dan menyelsaikan keluhan dari customer

Customer Service Assistant Jobs
By Serendipity Sounds Group At Ubud, Indonesia
Prior experience in customer service or hospitality is preferred
Excellent interpersonal and communication skills in English
You will mostly be working onsite but most of our customer inquiries are online.
Learn to be more mindful, patient and how to meditate
Spread joy to more people!
Welcome customers (online mainly) with a warm and friendly attitude
Customer Service Online Jobs
By Eshbi Putra Indonesia At Depok, Indonesia
Membalas chat dari customer di aplikasi whatsapp & channel marketing lainnya (marketplace & sosmed)
Memastikan Customer mendapatkan pelayanan terbaik dari Customer Service
Follow Up Customer yang masih belum memberikan keputusan untuk belanja
Meningkatkan & Mencapai target Revenue Penjualan per hari
Pernah bekerja sebagai Sales Online Shop /Telemarketing minimal 1 tahun di bidang retail/suplemen/cosmetic/sejenisnya lebih disukai
Sanggup bekerja orientasi target & bonus pencapaian
Customer Service Agent Jobs
By monis.rent At Bali, Indonesia
2. Prior experience in a customer service role, preferably in a remote environment.
3. Proficient in using Booqable.com software or similar rental management software.
3. Utilize Booqable.com software to manage and track customer rental requests, payment transactions, and rental item inventory.
5. Provide product information, availability, and pricing details to customers based on their requirements.
6. Use knowledge of our products to make recommendations based on customer needs.
7. Continually enhance knowledge about the company's products and services to provide accurate information to customers.
Customer Service Administration Jobs
By PT Ananas Mahartha Indonesia At Bali, Indonesia
Familiar with work management apps
Clear, fun, friendly and sweet communication skill and personality
Broad knowledge about nutrition, diet and fitness especially for women
Engage with our customer through our marketing channel (web, social media comments and DM's, email)
Handling inquiries, complaints and requests from customers, providing them with timely and accurate information about products, orders and company policies.
Communicate with our customer on Whatsapp
Customer Service Staff Jobs
By Trans Shopping Mall Group part of CT Corpora At Depok, Indonesia
Have Experiences in same position min. 1 year
Provide information about ongoing events, tenants, etc.
Handling loyalty cards and redemption points
Placement Trans Studio Mall Cibubur
Customer Service Online (Sakra Timur)
By PT Citra Duta Teknologi (Citra CCTV) At Lombok, Indonesia

Company Description: PT Citra Duta Teknologi (Citra CCTV) Job Description: Customer Service Online (Sakra Timur)

Customer Service Specialist Jobs
By Esbi Indonesia At Depok, Indonesia
Menyelesaikan permintaan dan keluhan pelanggan
Memberikan dukungan team operasional secara profesional
- Kandidat harus memiliki setidaknya SMU, Diploma, Gelar Sarjana di Pemasaran, Komunikasi Massa atau setara.
- Keterampilan yang Diperlukan: Komunikasi, Layanan Pelanggan, Administrasi, Ms. Office, Ms. Excel
- Lebih disukai Staf (non-manajemen & non-penyelia) yang berspesialisasi dalam Layanan Pelanggan, Telemarketing atau yang setara.
- Mampu multitasking dan berorientasi dengan target
Customer Service Officer (Batam)
By PT. ALTRAK 1978 At Batam, Indonesia

Company Description: ALTRAK 1978 is one of the well established companies operating as a Sole Agent and Distributor of Heavy Equipment in Indonesia. This company has been stretching its wings under ...

Customer Service Officer (Belitung)
By PT. ALTRAK 1978 At Kota Pangkal Pinang, Indonesia

Company Description: ALTRAK 1978 is one of the well established companies operating as a Sole Agent and Distributor of Heavy Equipment in Indonesia. This company has been stretching its wings under ...

Customer Service Representative (Batam)
By InCorp Indonesia & Vietnam At Batam, Indonesia
Report monthly activity to Sales Manager
Minimum education is Diploma degree, preferably from Secretary, Business, Marketing major
Excellent in English skills in verbal and written
Handle customer complaints by phone, email, mail or social media
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Customer Service Jobs
By Pondok Digital Marketing Al Masyhur At Bantul, Indonesia

Company Description: Lembaga pendidikan non formal yang berfokus mendidik santrinya menjadi manager digital marketing yang memakmurkan masjid dan menghafal qur’an. Job Description: Customer Service ...

Customer Service Jobs
By Holla Hotels Bali At Bangli, Indonesia

Company Description: Holla Hotels Bali bergerak di bidang hospitality. Job Description: Customer Service

Customer Service Officer Jobs
By Legal Legends Indonesia At Bali, Indonesia

3.Managing Appointments: Agents must manage and schedule customer appointments while ensuring smooth operations of the office.

Customer Service Representative - Remote
By Blue Cross Blue Shield of Arizona At Lembang, Indonesia
Ongoing training for employees who wish to grow in their careers, acquire skills, and become managers
This remote work opportunity requires residency, and work to be performed, within the State of Arizona.
Remote, in-office, and hybrid work options within the state of Arizona
Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms, and manuals
Eleven (11) paid holidays, including 2 floating holidays you can use any time you wish
Accrued paid time off (up to 16 days per calendar year)

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics