Telesales Retention Supervisor Jobs

Proven experience in handling the offline event and promotional campaigns with a minimum of 1-year of experience

Collaborating with Food Services, Distributors, and Modern Trade clients to provide the necessary support to enhance off-foods sales.

Seeking, preparing, executing, and generating reports for events that contribute to off-foods sales support.

Make budget request and settlement budget

Bachelor's degree in any major

An F&B background is strongly preferred

Excellent skills In Microsoft word, excel, PowerPoint, etc. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Working From Home (Indonesia) - Full remote

At least 2 years of experience in the same field

Outstanding negotiation skills with the ability to resolve issues and address complaints

Communicating with customers and sales representative.

Analyzing customer behavior (complaints, feedbacks/comments, satisfactions)

- Visiting stores for partnerships (100% field job)

- To onboard stores with retention and new acq targets

- Increase margins by increase in sales contribution of higher margin brands

- B2B and increase adoption

Min 5 years experience in Telesales, Customer Service, Sales, or Marketing.

Good communication skills in English

Proven experience as telesales representative or other sales/customer service role.

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Outstanding negotiation skills with the ability to resolve issues and address complaints

*Working will be full remote (WFH)

- Knowledge of multi-finance business and company products

- Responsible to supervise and educate about product offerings via telephone calls

- Minimum 2 years of experience as Team Leader in Telemarketing or Telesales

- Have a good communication skill

- Strong skills in leadership and people orientation

- Ensuring all work processes are carried out correctly according to the procedures

Strong understanding of Sales Management, Customer Relationship Management

Working From Home (Indonesia) - Full remote

Prefer experiences from iGaming or blackhat Industry

At least 3 years experience in the same field and 2 years as leader

Has experience in leading a team, able to think strategically

Communicating with customers and sales representative.

Lead and manage a team of telesales agents to achieve individual and team sales targets.

Provide ongoing training, coaching, and guidance to telesales representatives to improve their skills and sales performance.

Collaborate with cross-functional teams, including marketing and operations, to optimize sales processes and enhance customer experience.

Minimum five years of experience in Telesales/Telemarketing

Have Telesales/Telemarketing team leading experience.

Set clear performance goals and expectations for the team, and monitor individual and team performance metrics.

Manage day to day operation on the call center and logistics

Have minimum 2 year experience as Supervisor Telesales Car Insurance

Have a good communication skill

Working knowledge of managing telesales team using CRM & Telesales system

Hire, train, and monitor telesales agents

Implement procedures to improve overall operations and meet SLA’s and sales target

Strong understanding of Sales Management, Customer Relationship Management

Working From Home (Indonesia) - Full remote

Prefer experiences from iGaming or blackhat Industry

At least 3 years experience in the same field and 2 years as leader

Has experience in leading a team, able to think strategically

Communicating with customers and sales representative.