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Service Executive Jobs in Kota Bekasi, West Java

Customer Service Executive Jobs
By Thales At Area DKI Jakarta, Indonesia
Is responsible for order management once PO is in.
Is responsible for managing Return of Material as per Gemalto Customer’s complaint management process
Act as main interface with Customers, Account Managers and Technical Consultants during customer’s purchase order treatment.
Acknowledge Customer’s Purchase Order within 48 hours from its date of receipt
ERP knowledge is a plus
Validate customers’ Purchase Orders, according to “Gemalto Customer’s Purchase Order Review” process
Service Executive Jobs
By UOB At Banjarmasin, Indonesia
• Minimum education D3 (Accounting, Finance, Management & Banking preferred);
9. Increase knowledge of UOB Bank products and services and improve service quality to customers.
• Preferably have a minimum of 1 year banking experience
• Have good computer skills (MS. Word & Ms. Excel);
• Have good (active) English skills;
• Having good communication skills and interpersonal skills;
Placement Executive Jobs
By Marsh At Area DKI Jakarta, Indonesia
Good technical knowledge and capabilities, holder of insurance qualifications is preferable.
Min. of 2 years work experience in the insurance industry, preferably with Insurance and/or Reinsurance Companies.
Unprecedented opportunity to meaningfully impact our clients and make a difference
Access to Employee Resource Groups that provide mentorship and development opportunities
Responsible for assisting placement of insurance program and negotiate best terms with insurance market.
Contribute to Client’s expectation and satisfaction by delivering comprehensive and cost-efficient solution / program and achieve Company’s retention strategy.
Fa Executive Jobs
By PT. Pelabuhan Tegar Indonesia At Kota Bekasi, Indonesia
Perform other tasks related to Finance and Accounting
Classifying and input data or transactions into the system (Epicor)
Provide accurate and timely Financial report
Monitoring all staff job achievement
Bachelor's degree in Accounting or related field.
Min, 2 years as Accounting
Executive Assitant Jobs
By Virtahub At Indonesia
Experience in project management and virtual assistant is a plus.
Manage executives' calendars, scheduling appointments, meetings, and travel arrangements.
Perform various administrative tasks such as data entry, filing, and organizing documents.
Ability to manage multiple tasks and priorities.
Excellent communication and interpersonal skills.
Conduct research on various topics and prepare reports as needed.
Technical Service Executive - Industrial Services
By Ingredion Incorporated At Area DKI Jakarta, Indonesia
Implement spare part management for the cooker to ensure the equipment well maintained and running properly
Paper making knowledge/experience is advantageous.
Jet Cooker (equipment) Management and Safety
At least 4 years’ experience in specialty chemicals in R&D / application / technical support role
Strong negotiating skills and ability to think strategically.
Effective communication, cooperation, and interpersonal skills

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Service Executive to join our team and provide exceptional customer service to our clients. As a Service Executive, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are an enthusiastic individual with excellent communication and problem-solving skills, we want to hear from you!

Overview:

A Service Executive is responsible for providing customer service and support to clients. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. They must be able to communicate effectively with customers and have a good understanding of customer service principles.

How To Become an Service Executive:

To become an Service Executive, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you should have excellent communication and problem-solving skills.

Service Executive Skills:

• Excellent customer service skills
• Strong communication skills
• Problem-solving skills
• Ability to multitask
• Knowledge of customer service principles
• Knowledge of relevant software and applications
• Ability to work independently
• Ability to work in a team

What is Service Executive Knowledge?

• Knowledge of customer service principles
• Knowledge of relevant software and applications
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service metrics

What is Service Executive Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer complaints
• Provide technical assistance to customers
• Follow up with customers to ensure satisfaction
• Document customer interactions
• Monitor customer feedback
• Identify customer service trends
• Develop customer service strategies

What is Service Executive Experience?

• Previous customer service experience
• Experience in a related field
• Experience with customer service software
• Experience with customer service metrics
• Experience with customer service best practices
• Experience with customer service trends

What is Service Executive Qualifications?

• High school diploma or equivalent
• Relevant certifications or qualifications
• Excellent communication skills
• Problem-solving skills
• Ability to multitask
• Ability to work independently
• Ability to work in a team

Service Executive Education:

• High school diploma or equivalent
• Relevant certifications or qualifications
• Customer service training
• Software training
• Technical training
• Professional development courses
What tools help Service Executive work better?
• Customer service software
• Live chat software
• Knowledge base software
• CRM software
• Help desk software
• Project management software
Good tips to help Service Executive do more effectively?
• Listen carefully to customer inquiries and complaints
• Ask questions to gain a better understanding of the customer’s needs
• Remain calm and professional when dealing with difficult customers
• Follow up with customers to ensure satisfaction
• Document customer interactions
• Monitor customer feedback
• Identify customer service trends
Common Service Executive interview questions?
• What experience do you have in customer service?
• How do you handle difficult customers?
• What do you consider to be good customer service?
• How do you stay organized when dealing with multiple customers?
• What techniques do you use to ensure customer satisfaction?
• What customer service metrics do you use to measure success?