Register
Recruit Create CV

Service Executive Jobs in Kota Tangerang, Banten

Service Executive - Industry West (Tangerang)
By Rentokil Initial At Kota Tangerang, Indonesia
Strong leadership, motivation and managerial skills
Experience in Operation min 3 years
Good communication and interpersonal skills.
Manage, Control and Develop Service Team
Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health or equivalent
Strong build networking & Customer Relationship
Executive Housekeeper Jobs
By Marriott At Kota Tangerang, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
High school diploma or GED; 2 years experience in the housekeeping or related professional area.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Service Executive to join our team and provide exceptional customer service to our clients. As a Service Executive, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are an enthusiastic individual with excellent communication and problem-solving skills, we want to hear from you!

Overview:

A Service Executive is responsible for providing customer service and support to clients. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. They must be able to communicate effectively with customers and have a good understanding of customer service principles.

How To Become an Service Executive:

To become an Service Executive, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you should have excellent communication and problem-solving skills.

Service Executive Skills:

• Excellent customer service skills
• Strong communication skills
• Problem-solving skills
• Ability to multitask
• Knowledge of customer service principles
• Knowledge of relevant software and applications
• Ability to work independently
• Ability to work in a team

What is Service Executive Knowledge?

• Knowledge of customer service principles
• Knowledge of relevant software and applications
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service metrics

What is Service Executive Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer complaints
• Provide technical assistance to customers
• Follow up with customers to ensure satisfaction
• Document customer interactions
• Monitor customer feedback
• Identify customer service trends
• Develop customer service strategies

What is Service Executive Experience?

• Previous customer service experience
• Experience in a related field
• Experience with customer service software
• Experience with customer service metrics
• Experience with customer service best practices
• Experience with customer service trends

What is Service Executive Qualifications?

• High school diploma or equivalent
• Relevant certifications or qualifications
• Excellent communication skills
• Problem-solving skills
• Ability to multitask
• Ability to work independently
• Ability to work in a team

Service Executive Education:

• High school diploma or equivalent
• Relevant certifications or qualifications
• Customer service training
• Software training
• Technical training
• Professional development courses
What tools help Service Executive work better?
• Customer service software
• Live chat software
• Knowledge base software
• CRM software
• Help desk software
• Project management software
Good tips to help Service Executive do more effectively?
• Listen carefully to customer inquiries and complaints
• Ask questions to gain a better understanding of the customer’s needs
• Remain calm and professional when dealing with difficult customers
• Follow up with customers to ensure satisfaction
• Document customer interactions
• Monitor customer feedback
• Identify customer service trends
Common Service Executive interview questions?
• What experience do you have in customer service?
• How do you handle difficult customers?
• What do you consider to be good customer service?
• How do you stay organized when dealing with multiple customers?
• What techniques do you use to ensure customer satisfaction?
• What customer service metrics do you use to measure success?