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Reception Agent Jobs in Kota Bekasi, West Java

Marketing Agent Jobs
By PT Swapro International At Area DKI Jakarta, Indonesia
Membina hubungan baik dengan pihak rekanan
Melakukan perhitungan kredit pada formular pembiayaan
Melakukan survey kepada calon customer dan memeriksa dokumen kredit
Memantau dan melaporkan perkembangan, kebutuhan dan kompetisi pasar
Melakukan monitor status aplikasi harian
Reception Supervisor Jobs
By Mad Monkey At Praya, Indonesia
Respond to customer complaints and special requests inline with General Manager
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
Train receptionist team in front office tasks
Oversee team member on a daily basis
Motivate team members and resolve any issues that occur on the job
Schedule shifts and arrange for replacements in cases of absence
Front Desk Agent (Reception Agent)
By Fairmont At Area DKI Jakarta, Indonesia
Employee benefit card offering discounted rates in Accor worldwide
Take initiative to add a personalized experience
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Purchasing Agent Jobs
By Marriott Hotels At Manado, Indonesia

Job Number 23113292 Job Category Procurement, Purchasing, and Quality Assurance Location Manado Marriott Resort and Spa, One Marriott Drive, Manado, Indonesia, Indonesia VIEW ON MAP Schedule ...

Agent - Purchasing Jobs
By Marriott Hotels At Manado, Indonesia

หมายเลขงาน 23113292 ประเภทของงาน Procurement, Purchasing, and Quality Assurance สถานที่ Manado Marriott Resort and Spa, One Marriott Drive, Manado, Indonesia, Indonesia ดูบนแผนที่ ...

Reception And Administration Assistant
By TaxPrime At Area DKI Jakarta, Indonesia
Manage the booking schedule for conference/meeting room requests.
At least one year of experience in an administrative role.
Greet and direct visitors in a professional and courteous manner.
Answer phone inquiries and handle complaints in a courteous and professional manner.
Respond to queries and reply to emails.
Ensure the confidentiality and security of files, mails, and filing systems.
Referral Agent Jobs
By Exacode Systems At Indonesia
Educate potential clients and partners about Exacode's services and the benefits of participating in the referral program
Monitor program performance and provide feedback to the referral program manager to help optimize the program strategy.
Strong communication and interpersonal skills.
Experience in sales, marketing, or customer service.
Knowledge of the app development industry is preferred but not required.
Act as a brand ambassador for Exacode and promote the referral program to potential clients and partners

Are you looking for a job that is both exciting and rewarding? Join our team as a Reception Agent and be the first point of contact for our guests! You will be responsible for providing excellent customer service and creating a warm and welcoming atmosphere for our guests. If you have a passion for hospitality and enjoy working with people, this is the perfect job for you!

Overview:

Reception Agents are responsible for providing excellent customer service to guests and visitors. They greet guests, answer questions, provide information, and assist with check-in and check-out processes. Reception Agents must be knowledgeable about the hotel’s services and amenities, and be able to provide accurate information to guests. They must also be able to handle customer complaints and resolve any issues that may arise.

How To Become an Reception Agent:

To become a Reception Agent, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or hospitality. Additionally, you will need to have excellent communication and interpersonal skills, as well as the ability to multitask and stay organized.

Reception Agent Skills:

• Excellent customer service skills
• Knowledge of hotel services and amenities
• Ability to multitask and stay organized
• Strong communication and interpersonal skills
• Ability to handle customer complaints
• Proficiency in computer systems and software
• Knowledge of local attractions and services

What is Reception Agent Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of local attractions and services
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards and regulations

What is Reception Agent Responsibilities?

• Greet guests and provide information about the hotel
• Answer questions and provide information about services and amenities
• Assist with check-in and check-out processes
• Handle customer complaints and resolve any issues that may arise
• Ensure that all guests are satisfied with their stay
• Maintain a clean and organized work area
• Ensure that all hotel policies and procedures are followed

What is Reception Agent Experience?

• Previous experience in customer service or hospitality
• Experience in a hotel or similar environment
• Experience in handling customer complaints
• Experience in using computer systems and software

What is Reception Agent Qualifications?

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to multitask and stay organized
• Ability to handle customer complaints
• Proficiency in computer systems and software

Reception Agent Education:

• High school diploma or equivalent
• Hospitality or customer service certification
• Training in computer systems and software
What tools help Reception Agent work better?
• Hotel management software: This software helps Reception Agents manage reservations, check-ins, and check-outs. It also helps them track customer information and generate reports.
• Customer relationship management (CRM) software: This software helps Reception Agents track customer interactions and manage customer relationships.
• Point of sale (POS) systems: This software helps Reception Agents process payments and manage inventory.
Good tips to help Reception Agent do more effectively?
• Greet guests with a friendly and professional attitude.
• Listen carefully to guests’ questions and provide accurate information.
• Stay organized and keep accurate records of all guest interactions.
• Remain up-to-date on hotel services and amenities.
• Follow all hotel policies and procedures.
• Handle customer complaints in a professional and timely manner.
Common Reception Agent interview questions?
• What experience do you have in customer service or hospitality?
• How would you handle a difficult customer complaint?
• What do you know about our hotel services and amenities?
• What computer systems and software are you familiar with?
• How do you stay organized and manage multiple tasks?
• What do you think makes a successful Reception Agent?