Telecenter Agent Jobs
By PT Achiera Global Utama At Jakarta Raya, Indonesia
Menghubungi pelanggan potensial atau yang sudah ada untuk memberi tahu mereka tentang suatu produk atau layanan.
Jawab pertanyaan tentang produk atau perusahaan.
Mengajukan pertanyaan untuk memahami kebutuhan pelanggan.
Masukkan dan perbarui informasi pelanggan dalam database.
Pendidikan minimal D3 dari semua jurusan.
Memiliki pengalaman yang berkaitan minimal 2 tahun
Agent Relationship Jobs
By Bank Sahabat Sampoerna At Jakarta Raya, Indonesia
Assist agency manager (AM) on making credit proposal submission.
Minimal education Bachelor in economic/public relation or relevant major
Have a wide network, with excellent communication skill.
Generate new referral agent and pipeline for submission process.
Communicate nicely with referral agent/debtor candidate for credit submission and completeness.
Communicate nicely with credit analyst (CA) team from credit submission up to data finalization process.
Reception Administrative Assistant Jobs
By skaiwork At Jakarta Raya, Indonesia

We are seeking a highly organized and professional “Reception and Administrative Assistant” to join Skaiwork's team. The ideal candidate will have a minimum diploma degree and at least one year of ...

Agent-Purchasing Jobs
By Four Points by Sheraton At Jakarta, Indonesia

채용 번호 23129780 작업 카테고리 Procurement, Purchasing, and Quality Assurance 위치 Four Points by Sheraton Jakarta Thamrin, Jalan M.H. Thamrin, Jakarta, Jakarta, Indonesia 지도에서 보기 스케줄 Full-Time 원격 ...

Reception And Administrative Assistant
By ASSOCIA HR At Jakarta, Indonesia
Manage the booking schedule for conference/meeting room requests.
At least one year of experience in an administrative role.
Greet and direct visitors in a professional and courteous manner.
Answer phone inquiries and handle complaints in a courteous and professional manner.
Respond to queries and reply to emails.
Ensure the confidentiality and security of files, mails, and filing systems.
Reception Host - Alila Scbd Jakarta
By Alila Hotels At Jakarta, Indonesia
Previous experience in a similar role in a 5 star hotel
Indonesian citizen, ideally graduated from Hospitality major
Self-motivated and outgoing personality, enjoy working as part of a team
Computer literacy in Opera, Microsoft Office, and able to use EDC Machine
Language proficiency in written & spoken English and Indonesian
Multi-lingual in some of the following languages is preferred - Korean, Mandarin, and Japanese
Agent Network Coordinator Jobs
By PSA BDP At Jakarta, Indonesia
Min. two (2) year experience in Sea freight / Airfreight / Shipping industry.
Basic knowledge in computer software packages.
Good interpersonal skills and attention to detail is vital.
Partner Connect administration : Regulary update data in Partner Connect, approve user requests, etc
Min. Diploma / Degree in any major.
Proficiency in English is essential.
Junior Agent Jobs
By Royal Trust At Jakarta, Indonesia
Membantu Divisi yang bersangkutan untuk semua hal yang berhubungan dengan masalah administrasi
Melakukan kegiatan administarsi secara umum
Minimal pendidikan SMA/D3 atau sederajat
Memiliki kemampuan memakai komputer yang baik
Memiliki kemampuan mengetik secara cepat
Memiliki pengalaman di bidang administrasi

Are you looking for a job that is both exciting and rewarding? Join our team as a Reception Agent and be the first point of contact for our guests! You will be responsible for providing excellent customer service and creating a warm and welcoming atmosphere for our guests. If you have a passion for hospitality and enjoy working with people, this is the perfect job for you!

Overview:

Reception Agents are responsible for providing excellent customer service to guests and visitors. They greet guests, answer questions, provide information, and assist with check-in and check-out processes. Reception Agents must be knowledgeable about the hotel’s services and amenities, and be able to provide accurate information to guests. They must also be able to handle customer complaints and resolve any issues that may arise.

How To Become an Reception Agent:

To become a Reception Agent, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or hospitality. Additionally, you will need to have excellent communication and interpersonal skills, as well as the ability to multitask and stay organized.

Reception Agent Skills:

• Excellent customer service skills
• Knowledge of hotel services and amenities
• Ability to multitask and stay organized
• Strong communication and interpersonal skills
• Ability to handle customer complaints
• Proficiency in computer systems and software
• Knowledge of local attractions and services

What is Reception Agent Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of local attractions and services
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards and regulations

What is Reception Agent Responsibilities?

• Greet guests and provide information about the hotel
• Answer questions and provide information about services and amenities
• Assist with check-in and check-out processes
• Handle customer complaints and resolve any issues that may arise
• Ensure that all guests are satisfied with their stay
• Maintain a clean and organized work area
• Ensure that all hotel policies and procedures are followed

What is Reception Agent Experience?

• Previous experience in customer service or hospitality
• Experience in a hotel or similar environment
• Experience in handling customer complaints
• Experience in using computer systems and software

What is Reception Agent Qualifications?

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to multitask and stay organized
• Ability to handle customer complaints
• Proficiency in computer systems and software

Reception Agent Education:

• High school diploma or equivalent
• Hospitality or customer service certification
• Training in computer systems and software
What tools help Reception Agent work better?
• Hotel management software: This software helps Reception Agents manage reservations, check-ins, and check-outs. It also helps them track customer information and generate reports.
• Customer relationship management (CRM) software: This software helps Reception Agents track customer interactions and manage customer relationships.
• Point of sale (POS) systems: This software helps Reception Agents process payments and manage inventory.
Good tips to help Reception Agent do more effectively?
• Greet guests with a friendly and professional attitude.
• Listen carefully to guests’ questions and provide accurate information.
• Stay organized and keep accurate records of all guest interactions.
• Remain up-to-date on hotel services and amenities.
• Follow all hotel policies and procedures.
• Handle customer complaints in a professional and timely manner.
Common Reception Agent interview questions?
• What experience do you have in customer service or hospitality?
• How would you handle a difficult customer complaint?
• What do you know about our hotel services and amenities?
• What computer systems and software are you familiar with?
• How do you stay organized and manage multiple tasks?
• What do you think makes a successful Reception Agent?